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combo cards issue

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BRISTIAN

IS-IT--Management
Jun 1, 2009
159
MT
Have an IP500 v2 with 2 combo cards one ATm, other BRI4. I need to replace the BRI4 with an ATM combo card but any ATM card I put in instead of it comes up as unknown and no analogue trunk ports are recognised. If I put back in the BRI4 combo card it works fine. Anyone met this issue before pls?
 
You probably need to upgrade to 7.0.23.
Why on earth do they change from BRI to ATM anyway?


BAZINGA!

I'm not insane, my mother had me tested!
 
Actually I lent my client a BRI card to work with to accomodate extra digital extensions until I had the ATM cards in stock. Obviously there are not much advantages doing your customer a favour like that, especially in this case!
 
The problem is that you have a newer card then the older cards.
The newer cards only work on 7.0.23 and up.


BAZINGA!

I'm not insane, my mother had me tested!
 
from where can I get 7.0.23 as I cannot see it under 7.0 downlaods
 
Do you use embedded voicemail???

No: ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/7_0GA_Builds/ADMIN/ADMIN7_0_23.exe

yes:

1) ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/7_0GA_Builds/ADMIN/ADMIN7_0_23.exe
2) ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/7_0GA_Builds/ADMIN/PATCH7_0_232702.exe

BAZINGA!

I'm not insane, my mother had me tested!
 
I though the new cards would work on V7.0.12
I would not recommend either 7.0.23 or 7.0.232702
both seem to have numerous bugs.


Computers are like Air conditioners:-
Both stop working when you open Windows
 
Have you totally deleted the old combo card? only 2 can be put in at once.

ACSS - SME
APSS - SME
APDS - Unified Communications
ACS - IP Telephony
ACA - IP Telephony
 
OK, from where can I get 7.0.12 then as it seems the safest choice?
 
from the avaya web site in the same location as all the other IP Office firmware

Computers are like Air conditioners:-
Both stop working when you open Windows
 
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