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IP Office 7.0 Partner Edition Visual Voice issue

IP Office 7.0 Partner Edition Visual Voice issue

(OP)
Im working with 1416 sets

Visual voice will activate and I can record a greeting change a password through visual voice.  It will even show how many messages on a user extension.  It will just not play the message when the select button is pressed.  Is there any reason why it would not, I can't think of any other the theres a problem with this embedded voicemail

If i dial the 777 code and check through the audio side of the set it works fine.

RE: IP Office 7.0 Partner Edition Visual Voice issue

Is this on all phones and has it always behaved this way? You should narrow the problem by being more descriptive in the issue.

 

RE: IP Office 7.0 Partner Edition Visual Voice issue

same problem here on extension 10

RE: IP Office 7.0 Partner Edition Visual Voice issue

i have the same problem on allstaions new v7 (12) all stations nwe systemstraight out of the box. have upgraded to (23)this has not resolvedthe problem. I have had this problem 1 other time with 7(7)this was resolved by an upgrade.have installed several other systems with no problem.

RE: IP Office 7.0 Partner Edition Visual Voice issue

i have the same issue with  7(23)

all my phones (1416 type)

Visual voice will activate and I can record a greeting change a password through visual voice.  It will even show how many messages on a user extension.  It will just not play the message when the select button is pressed

same issue, need help.
Thank you

RE: IP Office 7.0 Partner Edition Visual Voice issue

(OP)
I figured it out
All the phones were sitting up vertical I changed it to horizontal position.  It must be a switch hook issue. Don't ask me why but if you put them horizontal it works.  

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