DesertSweeper
Technical User
Hello!
Am not an Avaya-aware techi, just general support. We have an ip office 500 for many years and have just purchased 10 new 1608 handsets. we are getting "No Licence Available" that bounces around depending on who connects last (i guess). So I loaded up the System Status and gleaned the following:
Firmware 6.0 (14)
Extensions 62
All the phones show Firmware 1.300
The "IP500 Upgrade Standard to professional" license in the Manager application shows "Obsolete" with 255 instances greyed out. Searching this forum reveals that this shoud not be a problem after firmware v5
There are 70 Extensions showing in the manager and 72 users defined. I cannot assign any new users due to the "No licence Available" issue.
Any ideas?
Thanks inadvance for any assistance.
We were told the system could support "over 200 extensions" by the company that sold it to us (no longer around)
Am not an Avaya-aware techi, just general support. We have an ip office 500 for many years and have just purchased 10 new 1608 handsets. we are getting "No Licence Available" that bounces around depending on who connects last (i guess). So I loaded up the System Status and gleaned the following:
Firmware 6.0 (14)
Extensions 62
All the phones show Firmware 1.300
The "IP500 Upgrade Standard to professional" license in the Manager application shows "Obsolete" with 255 instances greyed out. Searching this forum reveals that this shoud not be a problem after firmware v5
There are 70 Extensions showing in the manager and 72 users defined. I cannot assign any new users due to the "No licence Available" issue.
Any ideas?
Thanks inadvance for any assistance.
We were told the system could support "over 200 extensions" by the company that sold it to us (no longer around)