20 Sep 11 10:53
Okay I have been trying to get a 5610 VPN phone working for the best part of 2 weeks now and am starting to wonder if I am missing something stupidly obvious that could be causing it to not work.
The phone connects to a Juniper Firewall using PSK - and the actual VPN tunnel connects no problem, the issue is that it then sits there on
Discover 192.168.99.201 (the address of the LAN 2 port on the IP office)
On the phone system I have a default route set as
0.0.0.0 / 0.0.0.0 / 192.168.99.254 / LAN 2
192.168.99.254 is the router on site (we have changed the standard RemoteManager IP address range to 192.168.100.x).
This site also has SIP via voiceflex and that uses the same IP route to get out and the SIP works flawlessly.
When the phone is connected it has an IP address of 10.10.10.11 and if I go into SSA and ping it from there via LAN 2 I get 3 quick replies, so I know the phone system can route to the phone.
We have tried 2 different phones and have just today (for an unrelated issue) swapped out their 406v2 for a new 500v2 on the latest software level and whilst I hoped it would; as expected it didnt make a difference.
The IT maintainers say that if they create a VPN connection using the same VPN details but on a laptop they are able to ping through to the phone system with no issues, so I can only assume that port 1719 is being blocked somewhere, but I have said this to the IT maintainers a few times and they dont seem to think so.
So the big question I have is can anyone think of anything obvious I may be overlooking or give me some things I can try to get this phone working.
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