We have Nortel T7316E phones. We wanted to swap one phone with another and change the DN on that phone. The original DN that was assined to the new phone was XXXX and when we assinged the yyyy DN to that phone everything changed properly unless the other cities can not dial the yyyy extension.
We have 3 offices in canada and when you dial yyyy in the same office you get to the correct phone , when other cities dial yyyy they get to general mailbox and the only way they would get to that phone is to dial the old extesnion of that phone XXXX . dose anybody know whats going on here? and How i can fix it?
Also, I cant get to the menue to change DN again . I remember using Feature :**266344 but when i try this again it dose not bring me the menue . I also tried feature :**79786 same . can somebody hel me with this part too?