INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Changing AA from home and fax extension

Changing AA from home and fax extension

(OP)
With the combo card, I have the fax plugged into ext 17 which is the 8th port (2nd analog).  I go off hook, I get intercom.  I dial 17, the fax rings and answers.  How do I get it to go off hook and grab line 3?  I did auto line selection and in the box it says "Line 03".    If I dial 9, it goes to line 3.  Do I need 9 regardless?

Question 2:  How does the customer re-record the Out of hours or any greeting from home?  Say on a snow day?  

Thanks in advance.   

RE: Changing AA from home and fax extension

Try this: Create 3 auto attendants. In AA1, your main auto attendant, have Selector Code * transfer to AA2.

In AA2, have 7 Transfer to Number, Voicemail Collect (now you can log in and get your messages with *7, just like the old days).

In AA2, have 0 transfer to AA3, and in AA3 set 7 to dial by number. You should be able to dial the AA recording codes (7811, 7821, 7831, 7841, etc.) from here.

From the main AA, pressing *0 lets you then dial the AA recording code.

Works in Embedded on IPO edition, see if it will work that way on Partner mode.

RE: Changing AA from home and fax extension

(OP)
Hi TT,

Going back today or Monday for followup.  I will let you know!  I did try to just have AA1 have 7 set to dial by number (just for testing, realizing security risks,etc) and when I dialed 7821 it just went right to "your party is not available".  Lets see what happens with this method on the old good old Partner version.  

I will let you know.  Thanks!

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close