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Home > Forums > Wiring Closet > Phone Systems > 3Com telephone solutions Forum

3COM call forwarding - old thread1230-1640099

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scolek (MIS)

7 Sep 11 16:28

thread1230-1640099: Call Forwarding was started by predding42 and is now closed.

My system has the same problem as described below. Does anyone have a resolution?

I have a NBX v3000 and i am having trouble with call forwarding. If I place a phone on call forward all or adjust the call forward settings under user configuration the call will only forward if I call from an internal extension. It will not however forward calling from an external number, I recieve a call fwrd cancelled message on the phone and or a busy signal on the external line. Any help would very appreciated.

Thanks for any help.

cknipe (MIS)

12 Sep 11 15:29

Did you make sure you have trunk to trunk enabled in the class of service? Other than that, did you place a 9 in front of the number first?

scolek (MIS)

12 Sep 11 15:33

Yes. Trunk to trunk is enabled and we're using a 9. I also tried putting the user in a SuperUser group to make sure all of those bases were covered and it didn't help.

Thanks for replying.

donbru01 (TechnicalUser)

16 Sep 11 11:20

Hi Scolek , what release you use ? NBX run on standar Mode or Sip Mode ??

Go to User\User Setting \ CFW Override \registry and get why CFW not route .

Send me dialplan

thanks

bruno.donetti@italgo.it

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