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NBX 5000 Dial Plan to Cisco Router Help needed

NBX 5000 Dial Plan to Cisco Router Help needed

(OP)
New to NBX,

We have a NBX5000 and we are trying to save the company money by calling our Spain office over our existing WAN network. I have connected the NBX to the Cisco router - which shows a Good connection between the two devices. Please review the status below:

>sh isdn stat
Global ISDN Switchtype = primary-qsig
ISDN Serial1/0:23 interface
        ******* Network side configuration *******
        dsl 0, interface ISDN Switchtype = primary-qsig
         **** Master side configuration ****
    Layer 1 Status:
        ACTIVE
    Layer 2 Status:
        TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
    Layer 3 Status:
        0 Active Layer 3 Call(s)
    Active dsl 0 CCBs = 0
    The Free Channel Mask:  0x807FFFFF
    Number of L2 Discards = 0, L2 Session ID = 29
    Total Allocated ISDN CCBs = 0

I think the dial plan is the issue. When we try to dial the "prefix 691", we get a busy signal. Please review the dial plan below:
/                  Id Entry  Digits       Min Max Class           Prio Route
/                  -- -----  ------------ --- --- -------------   ---- -----
TableEntry Create   1   110  691            7  13 LongDistance       0    10

/                       Route Description
/                       ----- -----------
DestinationRoute Create    10 All Sites IVN

Here is the Digital Line Card Configuration on the NBX

10     IVN to Madrid     00:e0:bb:0c:c3:72         ISDN PRI     0x0b00     R6_0_59     Online
10     ESF - Extended Super Frame     B8ZS     0-35 Meters             T1     QSIG slave


My question is the engineer has configure the "Class" to "LongDistance" - should it be WAN or Internal because it is going over the WAN Network to Spain.

Is there something else I need to confirm on the dial plan?

Thank you for your time,

 

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