INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Compaq DLT8000 tape drive hung and tape status shows "updating"

Compaq DLT8000 tape drive hung and tape status shows "updating"

(OP)
I recently attached Compaq DLT8000 tape drive (with single tape loader) and went through the device configuration. Now i can see the drive listed under devices in the Brightstore Arcserve Backup (r11.1 Build3200). When i load a tape inside the drive since then it is showing "updating" status. I have a screen shot but i just don't know how can i attach here in the forum. Please help what do i need to do to fix the problem.

Thank you.

kaddy

RE: Compaq DLT8000 tape drive hung and tape status shows "updating"

This can be caused by any number of environmental type problems.

Disable the Removable Storage Service.
Try disabling the drive and library in older configurations that often helps since it precludes the possibility of conflicting applications.
update the SCSI controller driver.
make sure each device has a unique SCSI ID LUN.
ck Event Viewer System & Application logs.
If the tapes were last used by a different application try erasing them first.

RE: Compaq DLT8000 tape drive hung and tape status shows "updating"

(OP)
Hi,
Thank you for your reply. My manager has decided to sent unit for repair.

Thanks again.

RE: Compaq DLT8000 tape drive hung and tape status shows "updating"

(OP)
I am sorry but this solution didn't work. It still says updating in the status window.

RE: Compaq DLT8000 tape drive hung and tape status shows "updating"

sorry I don't understand, a solution was not provided, only troubleshooting suggestions.  

RE: Compaq DLT8000 tape drive hung and tape status shows "updating"

(OP)
is there any other troubleshooting tip that i can try about this problem?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close