Customer has G3v13
Setup virtual extension with a cover path to a cover answer group.
This has been working fine. Now customer wants to add an additional digital phone with bridged appearances of one of the desk phones.
I noticed that calls coming from the cover answer group will not ring on the bridged appearance. Once the call is answered on the non-bridged appearance, say extension 1234, line 1, you do not see the call appearing on the bridged appearance of 1234, line one.
If I call the bridged appearance directly, both ring, and appear on both non-bridged and bridged appearances. I am using the cover answer group in order to get analog cordless phones to ring when the person has to go to the back, and this is working. I know of no other way to get the analog and the digitals to ring. The bridged appearances mimics a key system type of arrangement so that someone can get a call off of hold on the second phone.
Setup virtual extension with a cover path to a cover answer group.
This has been working fine. Now customer wants to add an additional digital phone with bridged appearances of one of the desk phones.
I noticed that calls coming from the cover answer group will not ring on the bridged appearance. Once the call is answered on the non-bridged appearance, say extension 1234, line 1, you do not see the call appearing on the bridged appearance of 1234, line one.
If I call the bridged appearance directly, both ring, and appear on both non-bridged and bridged appearances. I am using the cover answer group in order to get analog cordless phones to ring when the person has to go to the back, and this is working. I know of no other way to get the analog and the digitals to ring. The bridged appearances mimics a key system type of arrangement so that someone can get a call off of hold on the second phone.