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SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

(OP)
Hi all,
Could somebody please help me in regards to an outgoing calls from my SIP gateway to the PSTN via our PRI.
The Cisco 5400 send the calling number but on my mobile I receive 65535 as calling number for all calls.
I have tried every possible config option for isdn.
Below is a isdn q931 debug of.

Mar 13 12:11:06.534: ISDN Se7/2:15 Q931: Applying typeplan for sw-type 0x12 is 0 x0 0x1, Calling num 22236613001
Mar 13 12:11:06.534: ISDN Se7/2:15 Q931: Applying typeplan for sw-type 0x12 is 0 x0 0x1, Called num 22236376020
Mar 13 12:11:06.538: ISDN Se7/2:15 Q931: TX -> SETUP pd = 8  callref = 0x18B1
        Bearer Capability i = 0x8090A3
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
        Display i = '444'
        Calling Party Number i = 0x0180, '22236613001'
                Plan:ISDN, Type:Unknown
        Called Party Number i = 0x81, '22236376020'
                Plan:ISDN, Type:Unknown
Mar 13 12:11:06.666: ISDN Se7/2:15 Q931: RX <- SETUP_ACK pd = 8  callref = 0x98B 1
        Channel ID i = 0xA9839F
                Exclusive, Channel 31
Mar 13 12:11:06.666: ISDN Se7/2:15 Q931: RX <- CALL_PROC pd = 8  callref = 0x98B 1
        Progress Ind i = 0x8288 - In-band info or appropriate now available
Mar 13 12:11:10.714: ISDN Se7/2:15 Q931: RX <- ALERTING pd = 8  callref = 0x98B1
        Progress Ind i = 0x8288 - In-band info or appropriate now available
Mar 13 12:11:12.606: ISDN Se7/2:15 Q931: RX <- DISCONNECT pd = 8  callref = 0x98 B1
        Cause i = 0x8091 - User busy
Mar 13 12:11:12.610: ISDN Se7/2:15 Q931: TX -> RELEASE pd = 8  callref = 0x18B1
Mar 13 12:11:12.746: ISDN Se7/2:15 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x 98B1
Mar 13 12:11:17.790: %CALLTRKR-6-CALL_RECORD: ct_hndl=6194, service=None, origin   


AS5400 config

dial-peer voice 102 pots
 description old_plan
 translation-profile outgoing 44
 service session
 destination-pattern 222.......
 direct-inward-dial
 port 7/2:D
 forward-digits all

interface Serial7/2:15
 no ip address
 encapsulation ppp
 dialer-group 1
 isdn switch-type primary-net5
 isdn incoming-voice modem
 peer default ip address pool setup_pool
 fair-queue 64 256 0
 no cdp enable
 ppp authentication chap pap
 ppp multilink


controller E1 7/2
 framing NO-CRC4
 pri-group timeslots 1-31
 trunk-group SM timeslots 1-31

isdn switch-type primary-net5
isdn voice-call-failure 0

Thanks

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

The q931 debug you attached shows that you are sending 22236376020 as the calling party number. If you get something else on the other end, the provider is masking the call and ignoring the calling party number you are sending out.
have you contacted your provider?  

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

(OP)
Hi,
Thanks for your prompt reply.
I checked everything and the calling part number displayed on the mobile is 65535 in all cases.
The operator said that on his soft-switch the configuration is clip transparency.
Saleck

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

I understand but the q931 debugs don't lie. 65535 is not coming from you assuming that you posted the correct debug. Since the voice gateway is your endpoint of connectivity to the PSTN, it is somewhere in the providers cloud that the issue is caused and you'll have to work with them to fix it.
I am not sure what you mean by the operator but if I were you I would open a ticket with the provider.  

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

(OP)
I'm posting the correct debug.
The voice gateway is the endpoint of connectivity to the PSTN.
I'll check again with the provider.
I mean by operator, the Telecom operator who provide me access to the PSTN (PRI, E1) to forward received traffic from SIP.
Thanks
 

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

(OP)
Hello,
This log from the provider shows that the calling number is received but the problem is user-provided-not-screened!!
Can you help about that?

                       ......calling-party-number-1
53>    41   ----0001   ........numbering-plan-identification:isdn-or-telephony-numbering-plan (1)
            -100----   ........type-of-number:subscriber-number (4)
            0-------   ........ext:0x0 (0)
54>    80   ------00   ........screening-indicator:user-provided-not-screened (0)
            ---000--   ........spare:0x0 (0)
            -00-----   ........presentation-indicator:presentation-allowed (0)
            1-------   ........ext1:0x1 (1)
55>    34   00110100
56>    31   00110001
57>    34   00110100
58>    34   00110100
59>    35   00110101
60>    34   00110100
61>    33   00110011
62>    37   00110111
63>    31   00110001
64>    33   00110011
65>    30   00110000   ........number:41444444456
66>    70   01110000 T
67>    0C   00001100 L
 
Thanks

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

This issue usually causes outboubds calls to fail since they get rejected by the provider. You only mention that they do not pass your caller id which I find strange and not accurate.
However if that is truly your issue this should fix it:

Find the CgpnScreeningIndicator, a Cisco CallManager service parameter in the Service Parameter page. Set the CgpnScreeningIndicator to value 1 (User-provided, verified, and passed).


  

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

(OP)
Hi
Thanks for your reply but I use AS5400 and not CCM.
I can't find where to change this parameter on AS5400.
https://supportforums.cisco.com/thread/92530


 

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

So what's the phone system or soft switch behind the AS5400? Something is telling the router to initiate these calls right? what is it?

  

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

(OP)
Calls are initiated by a voip provider using SIP trunk.

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

Then you need to ask the SIP trunk provider to change that setting on their SIP side. That is where the "user-provided-not-screened" request is coming from.
I don't think there is a way to change that on the router.  

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

you should check with ITSP, seems ITSP replace the calling number as 65535 for all outbound calls; PSTN PRI switch can do this;

RE: SIP --> Cisco 5400 ISDN --> PSTN - Calling Number Problem

(OP)
Hi
The problem is resolved by the ISDN provider.
Thanks for your help

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