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newbie and need help with storage protector

newbie and need help with storage protector

(OP)
using the HP 1x8 G2 auto loader and using the storage protector software. I tried to schedule a daily backup separately on each cartridge in the slot. Backup jobs work fine and i can see how much data was backed up in each cartridge. I need help regarding the following:

1. Cannot see the files and folders backed up in any of the cartridge, i assume the MEDIA CONTENT option should work for any of the cartridge i select but it is empty

2. Cannot restore from a specific cartridge, i want to be able to see and restore any file and folder from a specific cartridge/media that i select

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