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ACT! Very Slow in Generating Mail Merge in Word

ACT! Very Slow in Generating Mail Merge in Word

(OP)
We have a problem on one of our work stations that we use to generate mail merges from Act!.  We are using Word 2003 A one page letter for 60 contacts takes a VERY long time to complete.  On my work station is just takes a few seconds.  What we can we check on the slow work station to get it up to speed?

Thanks

RE: ACT! Very Slow in Generating Mail Merge in Word

What version of ACT! (full build from help | about)?
Some operating system on both (which)?
Windows and Office updates applied on both?
Same RAM and hard drive speed?
Same anti virus?

Have you looked at the task manager to see what's running?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
www.GLComputing.com.au
http://blog.glcomputing.com.au
Join the LinkedIN ACT! Fanatics Group
http://www.linkedin.com/e/gis/49896

RE: ACT! Very Slow in Generating Mail Merge in Word

Just for future reference, here's an article on what to include when asking a question to help make it easier to answer:

http://blog.glcomputing.com.au/2009/05/how-to-get-faster-technical-support-for.html

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust
www.GLComputing.com.au
http://blog.glcomputing.com.au
Join the LinkedIN ACT! Fanatics Group
http://www.linkedin.com/e/gis/49896

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