dn-dst = busy signal dn-dst = busy signal Montero84 (TechnicalUser) (OP) 13 Sep 10 14:25 Hello!Why is that when I active dn-dst and somebody call.. the caller get a busy signal.Thanks in advance! RE: dn-dst = busy signal AvayaTier3 (TechnicalUser) 13 Sep 10 14:40 dn-dst stands for Do not DisturbDon't push it unless you do not want to be bothered.If this never happens, remove the button. A great teacher, does not provide answers, but methods to teach others "How and where to find the answers" bsh36 years Bell, AT&T, Lucent, AvayaTier 3 for 26 years and countinghttp://bshtele.com RE: dn-dst = busy signal Montero84 (TechnicalUser) (OP) 13 Sep 10 15:08 AvayaTier3So, the busy signal is what I should expect to hear?Thanks! RE: dn-dst = busy signal Mitch672 (Vendor) 13 Sep 10 15:22 If the station has no coverage path, yes, you will get a "busy signal". If it has a coverage path, it will probabably go to voice mail. MitchAVAYA Certified Expert RE: dn-dst = busy signal Montero84 (TechnicalUser) (OP) 13 Sep 10 15:36 Mitch672Yes, the station has coverage path to voicemail. but get busy signal is has the dn-dst active. If I have SAC it works fine, but I want to be able to use dn-dst. Any ideas/Thanks! RE: dn-dst = busy signal Mitch672 (Vendor) 13 Sep 10 16:07 sounds like you have your answer. Use SAC for coverage to VM, or set DN-DST if you never want the call to even ring in... MitchAVAYA Certified Expert RE: dn-dst = busy signal Montero84 (TechnicalUser) (OP) 13 Sep 10 16:09 Yes, I know it should even ring but should go to VM anyway.. right? RE: dn-dst = busy signal Montero84 (TechnicalUser) (OP) 13 Sep 10 19:46 Sorry, I wanted to say... I know it shouldn't ring but should go to VM. right? RE: dn-dst = busy signal Midstream (Programmer) 14 Sep 10 07:25 If the coverage path is setup properly it should go to cover. What does the cover path look like? THere is a DND flag on the cover path. I've had issues with DND in the past. Don't like it for this very reason and use SAC instead.CoverMust be assigned before a user can activate Do Not Disturb (HospitalityServices), Send All Calls (SAC), or Go to Cover features. Allows a callinguser, when calling to another internal extension, to redirect a callimmediately to coverage by pressing a Go to Cover button. Allows aprincipal temporarily to direct all incoming calls to coverage, regardless ofthe other assigned coverage criteria by pressing the Send All Calls (orDo Not Disturb) button. Send All Calls also allows covering users totemporarily remove their telephones from the coverage path.