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Auto attendant branch for leaving a message in a mailbox

Auto attendant branch for leaving a message in a mailbox

How do I setup a Auto attendant branch that when dialed (digit 9) it transfers the caller directly to a mailbox so they can leave a message.

RE: Auto attendant branch for leaving a message in a mailbox

Setup a User that does not have a phone. Its called a "Phantom Mailbox"
Have the AA single digit dial the users extension.
Then you can map a button users phones for a "MWI" (message waiting indicator" for that extension.

If you want it to go to an existing users extension. Create a Huntgroup with no users and a timeout of 1 total time out of 1 and have it forward the call to this extension 500FAAAAA4#NNNN#*F
Replace NNNN with the desired extension. That will send the call directly to VM.

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