I'm doing an upgrade and need the root login. I can see that Avaya set it when installed and it hasn't been changed using the web interface but they didn't use the defaults I expected. I called them thinking they could login as sroot and change it for me but they are saying that isn't possible. First, is that right? Second, can anyone clue me on the procedure to manually recover the root password? I've seen the one for the gateway itself but nothing for root in CM. This is S8300 CM4.x on a G350. Thanks.
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