Smart questions
Smart answers
Smart people
Join Tek-Tips Forums
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login




Remember Me
Forgot Password?
Join Us!

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

Join Tek-Tips
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.
Jobs from Indeed

Link To This Forum!

Partner Button
Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.
Just copy and paste the
code below into your site.

endlesswinter (IS/IT--Management) (OP)
21 Apr 10 16:29
IP office 500, embeded voicemail, how do I access my voicemail box remotely. We have short code *17 to get to voicemail from your phone, but dosnt work out of office.

Thanks!
amriddle01 (Programmer)
21 Apr 10 16:41
Point a spare DDI/DID or line if analogue to the destination "voicemail" in Incoming call route, users will need VM passwords/codes smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

hairlessupportmonkey (IS/IT--Management)
21 Apr 10 18:02
yikes, lots of basic questions again. they come in waves!
crumthwacket (Vendor)
21 Apr 10 19:05
Maybe some new guys from Nortel just getting their feet wet
endlesswinter (IS/IT--Management) (OP)
23 Apr 10 8:00
Yes. Just entering new territory. Let me clairify my question. I have a analog line thats used as a personal line, not used by Auto Attendant. I set it to ring user 205, and it works fine after 4 rings I get the mailbox 205 recording. Everthing works as it should. The problem is if user 205 wants to check his VM from outside the office and dial his private line, when voicemail answers is there a  way to access mailbox?  
amriddle01 (Programmer)
23 Apr 10 8:18
Try *7 when the greeting is playing smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

endlesswinter (IS/IT--Management) (OP)
23 Apr 10 9:24
thanks but *7 dosnt work. Do I have to enable this to work?
crumthwacket (Vendor)
23 Apr 10 9:44
The only transfer options available with embedded messaging are *0, *2, and *3.  Have you tried designating a remote access entry point for one of them? I'm sorry I don't have a system to test this with at the moment. Embedded can be challenging (to put it mildly), but it is fairly inexpensive. You get what you pay for.
amriddle01 (Programmer)
23 Apr 10 9:48
Then I guess you are in IP Office mode, program the users Reception Breakout/0 in Manager to be *17 smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

amriddle01 (Programmer)
23 Apr 10 9:50
Then you dial 0 to get mail during the greeting, didn't notice this was embedded sorry, so this may not work smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

amriddle01 (Programmer)
23 Apr 10 9:51
*0 even smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

tlpeter (Programmer)
23 Apr 10 9:54
Can you make up your mind Andy ?
You are talking to yourself which often is a sign of big stress smile
 

ACSS IP Office
APSS IP Office
APSS UC
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

amriddle01 (Programmer)
23 Apr 10 10:00
Am jumping between here, configuring a 120 seat call centre which I'm installing tomorrow and I keep getting emails of TomMills about building a roof distracting me smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

tlpeter (Programmer)
23 Apr 10 10:06
Ahhhh with CCR?
120 agents is a nice job

ACSS IP Office
APSS IP Office
APSS UC
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

amriddle01 (Programmer)
23 Apr 10 10:10
Indeed CCR 120 Agents, 6 Sales groups, 6 supervisors, 6 wallboards, call listen, call recording etc etc....all digital sets. Gonna be a long day tommorrow smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

tlpeter (Programmer)
23 Apr 10 10:12
Easy install I see smile
can you test if you can add more supervisors and wallboards then licensed ?
I have made 3 but only have licenses for 2.  

ACSS IP Office
APSS IP Office
APSS UC
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

amriddle01 (Programmer)
23 Apr 10 10:51
You can add more than licenced but you can only log the licenced amount in, at least that's the theory, have you all 3 logged in? smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

tlpeter (Programmer)
23 Apr 10 11:23
No did not try.
Sounds logical to me.  

ACSS IP Office
APSS IP Office
APSS UC
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management


______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

TomMills (TechnicalUser)
23 Apr 10 12:24
so my emails were distracting but tektips isn't? smile

www.twitter.com/tem1985
ACSS-SME
Get well soon Aaron.

amriddle01 (Programmer)
23 Apr 10 12:47
I like the people here more than I like you.....no was taking breaks here and there and then I boxed the kit up and so was free, you just happened to email me while I was typing away  smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

TomMills (TechnicalUser)
23 Apr 10 12:53
ouch. although i am one of the people here so where does that leave me? smile

www.twitter.com/tem1985
ACSS-SME
Get well soon Aaron.

endlesswinter (IS/IT--Management) (OP)
23 Apr 10 13:08
thanks everyone. Setting 0 to *17 did the trick!
amriddle01 (Programmer)
23 Apr 10 13:11
Cool, glad to help smile

ACSS Small and Medium Enterprise (SME) Communications

"What the Crocodile Hat....was that?"

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Back To Forum

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close