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Norstar VM mailbox locked; contact admin

Norstar VM mailbox locked; contact admin

(OP)
Have a MICS flash vm system and the all mailboxes are locked they are able to recieve but unable to login. Reset system and no difference. Are able to go into F983 and reset password for every phone, delete, and rebuild still unable for user to login. AA works normal.
Help!

RE: Norstar VM mailbox locked; contact admin

are you using the default password?
 

RE: Norstar VM mailbox locked; contact admin

(OP)
Yes. 0000 and 1020000 to get into F983.  

RE: Norstar VM mailbox locked; contact admin

mailbox and extension the same number?

RE: Norstar VM mailbox locked; contact admin

Go to F983, log in, and press 4, or 5 and see if Vmail is turned off.

=----(((((((((()----=
curlycord
www.curlycord.com

 

RE: Norstar VM mailbox locked; contact admin

Easiest way delete and add new Mbox for extension  

Samo

RE: Norstar VM mailbox locked; contact admin

(OP)
That's what I was afraid of at this site there is more then200 boxes! Headed there now.  

RE: Norstar VM mailbox locked; contact admin

(OP)
SO relieved I did not have to rebuild all the boxes!!!
Logged into F983 then pressed 5 it showed only 1 ch I changed to 2 and was able to reset passwords all is good customer and myself are greatful for the quick response on here. Thank you, thank you!

RE: Norstar VM mailbox locked; contact admin

*good*

Samo

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