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Using TAPI on 64 bit computer

Using TAPI on 64 bit computer

Do anyone have a solution for using TAPI or something similar for a 64 bit computer.  Cannot get this to install.

RE: Using TAPI on 64 bit computer

No, it does not work on 64 bit OS.

RE: Using TAPI on 64 bit computer

is there an alternative?

RE: Using TAPI on 64 bit computer

Yes, use a 32 bit OS.

RE: Using TAPI on 64 bit computer

thanks :)

RE: Using TAPI on 64 bit computer

it does work.


if needed manually add the Avaya TAPI item in phone and mode options.

RE: Using TAPI on 64 bit computer

Supported by R6 and by R5 Q4 2009. See IP Office tech bulls 112 and 115.

ps. "64 bit computer" is a bit vague, which OS.

RE: Using TAPI on 64 bit computer

it may not be supported (in fact TAPI is "sold as is" anyway) but the WOW will take care of running it.

RE: Using TAPI on 64 bit computer

windows 7 enterprise

RE: Using TAPI on 64 bit computer

I have it working on win 7 enterprise 64 bit. I believe user4_2_29 had 64bit tapi client on it.  

RE: Using TAPI on 64 bit computer


page 83 clearly shows TAPI in 1st and 3rd part mode supported on all current windows platforms.XP --> windows server 2008 32/64 bit

RE: Using TAPI on 64 bit computer

with this clause - Windows 7 support is only on Professional, Enterprise and Ultimate versions

RE: Using TAPI on 64 bit computer

I missed that, sorry for misleading you dsimmonsart.

RE: Using TAPI on 64 bit computer

go have some more "bears"

RE: Using TAPI on 64 bit computer

You are right hairlessupportmonkey but Windows 2003 x64 is not mentioned in that table... Just only the 32bit W2k3 server...

RE: Using TAPI on 64 bit computer

I think in this case its a moot point, since the poster wants Windows 7 support.

I suspect since win2k3 64bit wasnt too widley adopted prior to Win2k8 caming along, avaya completely forgot about it!

RE: Using TAPI on 64 bit computer

Server 2003 64 bit is not supported and they will not make it too.
Server 2008 is the way to go and Avaya knows that.

ACS IP Office
APSS IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management

Women and cats can do as they please and men and dogs should relax and get used to the idea!

RE: Using TAPI on 64 bit computer

I got this working for phone manager on windows 7 - 64 bit today.  Turns out you cannot have the firewall turned off.  You need to have the firewall on and manually add the exceptions for TAPI and phone manager.

First set the install exe files to TAPI, Phone Manager, and DEVlink to run in compatability mode fpr XP, then install as usual.  I found sometimes you have to first install, then uninstall user suite, TAPI,and devlink from add or remove programs in the control panel, and then re-install, but see what works for you.

Then under Control Panel, Phones and modems, Advanced, configure the TAPI2 from Avaya exactly as if you were logging in on Phone Manager.

Finally, open ports 135 TCP, 2000 TCP, 50791 UDP, 50799 UDP, 67 UDP, and 69 UDP for Home/Work (private).

Reboot, and you should then be able to configure the click to dial in Outlook.

You have to reboot, or it wont work.

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