Member Login

Remember Me
Forgot Password?
Join Us!

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

Join Tek-Tips
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.
Jobs from Indeed

Link To This Forum!

Partner Button
Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.
Just copy and paste the
code below into your site.

SV8100 Softphone over VPN

SV8100 Softphone over VPN

I have the NEC SV8100 sp30 working fine on local lan but it won't work over a vpn connection even though i can ping the system and programme it over the VPN am i missing a simple step in the setting up of the SV8100 all answers gratefully appreciated



RE: SV8100 Softphone over VPN

Is that the SP-30 or the SP-310 soft phone? The SP-30 is not the soft phone for the SV-8100. The SP310 is. You need the TCP 3rd party license and an IP port license. In the configuration screen the CTI port is 8282, SIP port = 5080, License port = 6080, O&M port = 8010, O&M user ID is USER1 (caps), O&M password is 1111. Do not enable shared services. Port number is 8888. Select SP310 in the license level. Use manual for the log in information. In terminal section input the extension number of the desk set if you have one, then the IP softphone extension.
In system programming, 10-46-01 = 2 manual
15-05-27 = 0 to 512, pick a number. 15-05-28 = 0 disable. then set up  84-22-01,02,04

RE: SV8100 Softphone over VPN

Hi and many thanks for the reply

it is the SP-310 softphone you are correct, i have all the settings correct as you have described but it still won't work over a vpn connection but it is fine in office.

programme 10-46-01 does this have to be set to manual or can this be plug and play in both settings?

also do you think it could be a network issue?



RE: SV8100 Softphone over VPN

Hi there Mark
I would first try and see whether your softphone works on the local LAN (without VPN)if it works there then it is a VPN problem if not it setup/Licensing and belevedere has given you good advice already on that one. I find that when something doesn't work on the SV8100 check the Licensing first (I have been caught out many times on that one:')

Seeing that you can ping the SV's IPLA card I do not think it is a VPN Problem, I would suggest that you get yourself a hub and a packet sniffer ,I recommend Wireshark, and take a look to see what is happening on the network with regard to your sip Packets. I cannot stress enough when working with SIP and the SV you and Wireshark have to get very well aquainted!

I hope that this helps Mate



Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close