Currently have web hosting and email with Netfirms.com (Canada). In order to access my email, I have to go to their website, click on webmail and login. The whole email process is web based and is painfully slow.
My office is currently located in a section of a Toronto District School Board school building. They gave me an ethernet drop so that I can access the internet but have not given me a login and password to the School Board's system. All they allow me is internet access. But to access email online is far far too slow. I want to access it through Outlook or Outlook Express.
At home I tested the process as presented by both the Netfirms host and my ISP. I entered the correct email address and password, pop, smtp, ports into Microsoft Outlook and tested. Not a problem. Instead of always having to go to Netfirms URL online to get my mail, I just go into Microsoft Outlook and I now can send and receive email, quickly and easily. No problems at all. I am now confident my settings are correct. I duplicated the process again on another home computer and again, I can send and receive mail, this time from both Outlook and Outlook express. I know my settings are correct.
's the problem. When I went to work and applied the exact same settings to Microsoft Outlook, it shows that the Outgoing and Incoming servers are connected but gives a message that they are not responding. I've called Netfirms and they verified that my settings are correct. No matter what I try (change port numbers, reset the password, use Outlook express). I cant seem to get the web based mail associated with my workplaces' Windows email client.
I do have a theory that since the Toronto District School Board hasn't allowed me access to their system,they must have some extremely rigid permissions for web access and seeing that I am not a part of their system, they block out anything to prevent unauthorized access? Perhaps that included contacting another remote server? Maybe that doesnt hold water but that is all I can think of. Beyond that, I dont know how else to proceed. Any ideas?