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new to Juniper, question on IP phones

new to Juniper, question on IP phones

(OP)
i am new to Juniper (i am a voice guy) and i have an SSG20 at the main site and an MPLS connection over to an SSG5.  i have everything working but my 7 IP phones keep randonly losing their talk path.  signalling stays up.  i see on the routeres the warning that "reached max voip calls of 16" but i only have 7 phones.  contacted juniper, and they say tht is because there are no voice policies.  i have all the interfaces on the trust except internet.  i am wondering if anyone has any cheat sheets to working with avaya telephony?  thanks

RE: new to Juniper, question on IP phones

With the interfaces all in the Trust zone there shouldn't be a need for policies. In the ALG did you uncheck H323?
Also, make sure your phones are configured for "Direct Media Path" or "Direct IP to IP".  

RE: new to Juniper, question on IP phones

(OP)
is that the euivalanet of unchecking H323 Fixups in the Cisco world?  i know we have to always tell Cisco people to do that for us

thanks.

RE: new to Juniper, question on IP phones

Yes it's pretty much the same idea.

RE: new to Juniper, question on IP phones

I had to do it yesterday on my J-series routers to get Avaya G450-based VOIP working. I really wish that it wasn't enabled by default, but oh well. JTAC knew the resolution right off the bat.

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