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How to do "Forced Trunk Release" in Shoregear 220

blasteal (TechnicalUser) (OP)
25 Oct 09 23:01
Hi All,

We are currently developing an application for call management . We have an included feature that will kill a call based on the applied rules. For example, a call from certain number is to be killed when this call is diverted to such number. And in this scenario, the call is connected trunk to trunk, hence, TAPI lineDrop function could not be used for this. In other PABX(e.g. Samsung), there is a programming command (forced trunk release) that is used to kill a call thru a trunk. Is there any similar function in Shoregear 220?

Thanks in advanced.
metballnut (Vendor)
27 Oct 09 16:23
In the shoretel, you can use the built in line test to "kill" a trunk.
In this scenario, you would create a class of service and not allow trunk to trunk.
You would need to put the "number" in a restricted COS and the call pattern to dial that number using the COS that is restricted and then the call would not be allowed or, in your manner of speaking, killed.

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