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Avaya 1608 IP Phone Cannot find router over distance trunk

cspectra (TechnicalUser) (OP)
21 Oct 09 11:50
Does anybody know the reason why the IP Phone 1608 cannot establish connection with the IPO 406 Version 2 over a distance. The situation and set-up we have are the following:
- 2 POE switches between 2 buildings connected via a 1800 ft single-mode fiber trunk.
- The main building switch has a link to the IPO 406.
- The 1608 IP Phones work fine in the main building, but cannot find router (IP 406) once moved over to the second building.
- Other Avaya 5610 IP Phones work fine in the second building.
amriddle01 (Programmer)
21 Oct 09 11:55
The 5610 are probably programmed with a different set of parameters, is this a flat network or VLAN'd off/routed in some way?

ACS - IP Office Implement

"What the Crocodile Hat....was that?"

Bas1234 (TechnicalUser)
21 Oct 09 17:00
Same network?

Check the gateway ip address on the second switch.

try a traceroute to the outside ip of the gateway, i bet you get a "timeout" on the second hop.

It works! Now if only I could remember what I did...

Dain Bramaged

nzschooltech (IS/IT--Management)
21 Oct 09 20:17
What is the subnet you are on? Are all phones on this subnet?
tlpeter (Programmer)
22 Oct 09 1:51
The phones do have a router ip address that does not match

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
Women and cats can do as they please and men and dogs should relax and get used to the idea!

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