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Home > Forums > Enterprise Applications > ERP and CRM Solution Vendors > Microsoft: CRM Forum

Group Policy removing CRM Add-In from Outlook

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Luvsql (TechnicalUser)

19 Oct 09 10:54

One of our CRM users can no longer access any of the buttons for CRM in Outlook (they can access CRM, but not the "track in CRM" or advanced find etc). Tools > Options > Other > Adv Options > COM Add-Ins does not show CRM, so I had to grant the user local admin rights, so that they could then re-add the COM add-in, which makes everything work. However, as soon as the user logs off and back in, the COM Add-In is gone.

What could be possibly be removing this COM add-in?

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