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IP 500 RLs 5 With 2490 Conference Phone Trouble

IP 500 RLs 5 With 2490 Conference Phone Trouble

Guys ,

I just recently installed a IP 500 Rls 5.0 System. I have installed 2 Polycom 2490 but problems.

I can receive calls on these conference phones but they are not breaking the dial tone.

Is this an known issue with 5.0?


RE: IP 500 RLs 5 With 2490 Conference Phone Trouble

The 2490 does not work on the ipoffice so you are lucky they can receive calls smile

You only can use the analog version or the sip versions

The Polycom ip6000 &ip7000 do work on the ipoffice and are even documented by Avaya

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
Women and cats can do as they please and men and dogs should relax and get used to the idea!

RE: IP 500 RLs 5 With 2490 Conference Phone Trouble

As do the ClearOne MAX IP and MAXAttach IP and a few others.


Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M,
ACE Implement: IP Office
TIA-CTP, MCP/MCTS Exchange 2007
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

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