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echolette (IS/IT--Management)
15 Sep 09 10:01
Is there a way to erase all messages in a voicemail box, other than deleting the mailbox itself from the system?

Someone, or something, kept calling our main number yesterday all day. Very weird...it was always a recorded message talking. it was either saying that the person we were trying to reach is unavailable (as if we were the ones calling) or it would play our own auto-attendant message. I called the numbers that were showing up on call display, one wasn't working, the other said the number i was trying to call could not accept call as if it was a pay phone.

anyway, the receptionist kept answering all day obviously. I called our phone company, they are looking into it (of course...) but this kept going on during the night. This morning, there are over 500 messages in the voicemail.

I would like to empty the voicemail without having to reconfigure it if possible.

thanks!
dj4020 (TechnicalUser)
15 Sep 09 10:17
Other than deleting the mailbox to delete all message in one step, the other would be to use Callpilot desktop messaging where you can delete at least 40 - 50 at a time.
PERRYPJ (TechnicalUser)
15 Sep 09 10:18
Sorry just one at a time or delete the box and build a new one

OLD ROLMEN WORKING ON NORTELS AND AVAYA

echolette (IS/IT--Management)
15 Sep 09 15:19
thanks for the quick replies guys.

not the answer i was hoping for though =)
I'll look into desktop messaging.

thanks again!
bigindian65 (TechnicalUser)
15 Sep 09 15:42
Change the Retention # of days

Mato' Was'aka

strmwalker (TechnicalUser)
15 Sep 09 15:57
if you are going to delete a mailbox make sure you purge
it on change the password and delete all messages before you delete the mailbox failing to do so will leave all the messages on the hard drive taken up disk space.

no problems only solutions

strmwalker

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