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itsmyjob (TechnicalUser)
10 Sep 09 21:12
Hi, I'm new to this product and recieved this as a learning switch, I'm able to get into hyperterminal and see the basic set-up of each piece. I have connected each piece to a hub with a few phones. but I would like to know what i need to have for Administration. I have the pdfs of each for the installation, I think I may need the shoreware director for admin, if so where can i get a copy of it or is there another way of programming these! Thanks!  
peporter (MIS)
11 Sep 09 11:35
Did you receive any software when you received your equipment. After you load the software onto the server you will be able to use explorer and go to the director to administer admin changes. They are up to 9.1 software rev now.

 

Phillip E. Porter
Senior Systems Engineer
VA Medical Center Louisville Kentucky
Telecommunication Solutions Group, Inc. (TSG)
 

itsmyjob (TechnicalUser)
11 Sep 09 21:40
Thanks for the reply, I did not get any software with the shoretel equipment. The firmware of each unit is 9.7.7803.0, so i guess i will have to get a copy of the software you are talking about, any ideas where i could look for this please let me know! Thanks!
peporter (MIS)
14 Sep 09 7:59
http://www.shoretel.com/
 

Phillip E. Porter
Senior Systems Engineer
VA Medical Center Louisville Kentucky
Telecommunication Solutions Group, Inc. (TSG)
 

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