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NuPoint Web Console Page Cannot Be DisplayedHelpful Member! 

RDECIT (TechnicalUser) (OP)
28 Aug 09 11:46
I've installed NuPointUM 3 and the latest MSL.  Attached to the AMC and isntalled all blades.  But when I click NuPoint Web Console, after a bit of a pause we get the standard Internet Explorer Page cannot be displayed.

I can access the MSL via the URL https:\\mitel-nupoint\server-manager so DNS is fine, but just no web console.  This is the first time I've installed NuPoint so I'm a bit lost.
JimHilton (IS/IT--Management)
29 Aug 09 6:18
Try to access it via the IP and port.  Also try replacing the // with \\'s

If you cannot access it via IP and port try to ping the controller and see if it responds.

Id it does not respond to a ping, trying pinging the DNS name for it.

If that responds with an IP try to connect it via that IP with the correct port.

 
Helpful Member!  Mitel100 (TechnicalUser)
29 Aug 09 14:10
Sometimes this can be a problem within the server- manager,

try the following link:

https:\\mitel-nupoint\npm-admin

__________________________

There is no 'I' in 'Team'
__________________________

nytalkin (Vendor)
31 Aug 09 14:45
add nupoint address to host file     windows/system32/drivers/

NO GOOD DEED GOES UNPUNISHED!

Telecomp9434 (Vendor)
11 Sep 09 13:42
NYTALKIN is right however,
we had to use this directory
C:\WINDOWS\system32\drivers\etc


www.telecomp-inc.com
kwbMitel (TechnicalUser)
11 Sep 09 14:54
Guys, the Hosts file is redundant in this case.

The URL in the original post would fail unless DNS/Hosts were already working.

My guess is some obscure security setting in IE or cached pages or bad Windows Karma.

Any updates ROB?

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

RDECIT (TechnicalUser) (OP)
5 Oct 09 4:55
Sorry I've been away on a break.  Mitel100 gets the star, admin can be accessed via https:\\mitel-nupoint\npm-admin

Many thanks for all responses.

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