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NuPoint Web Console Page Cannot Be Displayed

NuPoint Web Console Page Cannot Be Displayed

I've installed NuPointUM 3 and the latest MSL.  Attached to the AMC and isntalled all blades.  But when I click NuPoint Web Console, after a bit of a pause we get the standard Internet Explorer Page cannot be displayed.

I can access the MSL via the URL https:\\mitel-nupoint\server-manager so DNS is fine, but just no web console.  This is the first time I've installed NuPoint so I'm a bit lost.

RE: NuPoint Web Console Page Cannot Be Displayed

Try to access it via the IP and port.  Also try replacing the // with \\'s

If you cannot access it via IP and port try to ping the controller and see if it responds.

Id it does not respond to a ping, trying pinging the DNS name for it.

If that responds with an IP try to connect it via that IP with the correct port.


RE: NuPoint Web Console Page Cannot Be Displayed

Sometimes this can be a problem within the server- manager,

try the following link:



There is no 'I' in 'Team'

RE: NuPoint Web Console Page Cannot Be Displayed

add nupoint address to host file     windows/system32/drivers/


RE: NuPoint Web Console Page Cannot Be Displayed

NYTALKIN is right however,
we had to use this directory

RE: NuPoint Web Console Page Cannot Be Displayed

Guys, the Hosts file is redundant in this case.

The URL in the original post would fail unless DNS/Hosts were already working.

My guess is some obscure security setting in IE or cached pages or bad Windows Karma.

Any updates ROB?

Occam's Razor - All things being equal, the simplest solution is the right one.

RE: NuPoint Web Console Page Cannot Be Displayed

Sorry I've been away on a break.  Mitel100 gets the star, admin can be accessed via https:\\mitel-nupoint\npm-admin

Many thanks for all responses.

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