INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

no incoming faxes on fax machine through RJ11 at walljack

no incoming faxes on fax machine through RJ11 at walljack

(OP)
I have Comcast Digital Cable and i am using Voip, my computer upstairs is connected to the cable modem and is backfed to the other phone lines in my house. My new fax machine in the Office in my basement will send faxes but not receive them, it is a Ricoh GX3000sf Model. I am using a filter between the fax machine and the RJ11 walljack. i can send and receive faxes with my old Brother fax machine on the same RJ11 wall outlet. Any help would be appreciated.

RE: no incoming faxes on fax machine through RJ11 at walljack

May be obvious, but have you set the Fax to Auto Answer?
If so after how many rings?
If they are set, what happens if you ring the number, do you get fax tone?

It's amazing how many people overlook these settings.

Most people spend their time on the "urgent" rather than on the "important."
 

RE: no incoming faxes on fax machine through RJ11 at walljack

(OP)
Yes it's set to Auto Answer and you don't get the fax tone which makes me believe it's something with the signal, maybe it needs to be boosted for the fax to pick it up. Since it's backfed throughout the house to the Telephone lines. What do You think?  

RE: no incoming faxes on fax machine through RJ11 at walljack

If another fax machine works, the answer is obvious.  It has to be a setting on the new machine.  There wouldn't be nearly enough loss on the few feet of cable in your house to cause an issue. (I don't see why you need an ADSL filter when you're using cable though...)

-----------------------------------
www.atcomsystems.ca

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close