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Home > Forums > Wiring Closet > Phone Systems > Avaya: IP Office Forum

IP DECT Wrong Memory Card

thread940-1552782
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crashtest1000 (Vendor)
8 Jun 09 20:35
Has anyone got an idea how to fix this?

The 3711 comes up wrong card you put a different card in and it works. Avaya send me some relacements card and they also come up wrong card.

Is there a trick to the cards in the 3711s?

cheers

amriddle01 (Programmer)
9 Jun 09 3:52
I believe this was an issue with an earlier release of 4.2, what level are you on?

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers"

amriddle01 (Programmer)
9 Jun 09 3:59
Yes it is, download 4.2.17 and upgrade the handsets
CQ61329
3711 displaying "WRONG CARD" after upgrade.

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers"

HairySupportMonkey (Programmer)
9 Jun 09 6:45
How to recify the Wrong Card error on the IP Dect:

 
•  Press "Menu" and select "Security"
•  Enter the PIN when requested (this is 0000 in default) and press OK
•  Press OK to confirm the reset.  
crashtest1000 (Vendor)
10 Jun 09 0:12
You got me all excited, However I have had problems upgrading I have a USB cable but the software is not detecting the phone even though the PC detects the phone is connected to a USB port.

Think ill have to buy a serial cable.

cheers

tlpeter (Programmer)
10 Jun 09 1:00
Sometimes the phone is just broken
Can you try the new cards in other phones ?
Also thry the old card in a different phone
Maybe there is nothing wrong with the card
 




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
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