Smart questions
Smart answers
Smart people
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login




Remember Me
Forgot Password?
Join Us!

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

Join Tek-Tips
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Donate Today!

Do you enjoy these
technical forums?
Donate Today! Click Here

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.
Jobs from Indeed

Link To This Forum!

Partner Button
Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.
Just copy and paste the
code below into your site.

bronan (TechnicalUser)
26 May 09 6:35

From technical support of Verbatim asked and received Driver for Verbatim Win 98 SE USB 2.0 retractable flash drive (abt . 5 MB).

When unzipped the file in XP SP3 ( I have dual boot machine), all content was shown as normal with right icons , bat after transfer the file into Win 98 SE using Windows Explorer, on my big surprise found two CAB files-Dat1 and Dat2 represented in ZIP form and unpacked.
After try to unpack those two CAB files received a message they can not be opened because they are not in Standard Microsoft CAB format (as defined in mid-1998).The " signature bytes " required by the Microsoft CAB specification are missing.
Informed by  e-mail tech. support of Verbatim, but no reply.
Found on Google that many people faced similar problem with other appliances , but could not find how to fix it.
Why XP SP3 read this file in right way, while Win 98SE-no.
Any assistance, please.

 
UTechnical (IS/IT--Management)
26 May 09 9:51
If you are dual-booting, why don't you extract the data in XP to a partition accessible to the 98OS?

Eric
http://www.upscaletechnical.com
Houston Computer Repair

bronan (TechnicalUser)
27 May 09 7:26

I've done this , but after tranfering folder from XP to Win 98 SE using Windows Explorer, and afetr reboot in 98Se, found those two CAB.files as ZIP.files.
As I explain, started driver install with Setup file, installation finished ( but with empty folder in C:\Windows\Program Files for this driver ), ask me to reboot and after reboot all stoped ( with or without USB falash drive inserted ).
On the sam machine ( 98SE) , successfuly installed drivers for LG, Apacer and Transcendent Jet Flash uSB drives.
For this Verbatim -NO.
TouchToneTommy (Vendor)
30 May 09 13:14
I have used this driver many times for USB flash drives on Win98

http://toastytech.com/files/cruzerwin95.html

 
bronan (TechnicalUser)
1 Jun 09 12:54
Generic divers for this type of Verbatim -v. 47331 can not help.
I repeat, my basic problem is because 98 SE not recognize two CAB files of this driver -USB Product Driver v. 2.39r015.
Two CAB files remain as ZIP files ( unpacked ) and this is a message what I am receiving:
"they can not be opened because they are not in Standard Microsoft CAB format (as defined in mid-1998).The " signature bytes " required by the Microsoft CAB specification are missing."
Does any one can help how to solve this problem, please.

 
BOKA (TechnicalUser)
6 Jun 09 17:40

I must be missing something here, but why is it you would not unzip the original file received from Verbatim while Win98SE is running instead of XP?
Unless you do not have internet connectivity from Win98...

Also, note that you can install generic USB drivers on Win98 and never need another device-specific driver.
I have used this successfully with Win98SE and have not had any issues.
http://www.technical-assistance.co.uk/kb/usbmsd98.php

Good luck.
 
bronan (TechnicalUser)
7 Jun 09 7:25
I am not alone having this problem - you can see here:
http://www.google.co.uk/search?hl=en&q=98se+The+%22signature+bytes%22+requ ired+by+the+MS+CAB+specification+are+missing.%22&m eta=
Te internet connctivity from Win98Se all is O.K.
As I already stated above , generic drivers don't work with this kind od Verabatim USB retractable drive v.47331
If you have the same USB Flash Drive as mine, please try it on your machine and let me know results.
BOKA (TechnicalUser)
7 Jun 09 14:38
OK, I looked at several of the posts, but all I see is people trying to open CAB files using Winzip - and they are not supposed to. Some CAB files cannot be opened with Winzip or Windows Explorer - even though they are CABs, they are not Microsoft CABs.
Next.
The fact that Windows lists these files as "ZIP" type does not mean anything, they can be listed as "text type" for all Windows cares  - this is only for your viewing pleasure.
The important part is that setup program finds these files where they need to be during the install, that's all. So, this is not the problem.
Unfortunately I do not have the same device, so I cannot try it, however, I went on Verbatim website and downloaded a driver for testing - "v2.37r010 - Verbatim3.zip" is the filename. I have Win98SE system to play with.
In the beginning I was not able to open it using Win98SE built-in "Extract Wizard" - my Explorer crashed and left me with only one CAB file in the extraction folder. I was able to actually figure out why - in my case this was due to spaces in file name, I renamed the file and extraction worked just fine.
Also I was able to open and extract the driver file without any isues with Winzip 9.0SR-1.
After I ran the SETUP.EXE installation program, it installed and created me an empty folder in "Program Files", which does not mean much. You really do not need anything in there. The important files go under WINDOWS\SYSTEM and WINDOWS\INF.
After reboot I did not have any issues - no freezing or anything like that.
And then I was able to easily uninstall the driver. As I mentioned, I do not have any Verbatim device to try.

So, it seems to me that you have some kind of conflict with your drivers. The fact that CAB files are listed as ZIP is not your problem.

Good luck.
 
bronan (TechnicalUser)
8 Jun 09 8:34
"The important part is that setup program finds these files where they need to be during the install, that's all. So, this is not the problem"
All what you described above is equal as my situation.
After running Setup it ask me to reboot, but then nothing happend.
Inserted Verbatim USB Drive , go to Device manager, found yellow exclamtion sign, go to Update driver for this device, but after pointing to folder where the Driver is unpacked -  system reject to open it i.e. to install the driver.
So onlt way to have right picture is to try USB retractable drive v.47331.
BOKA (TechnicalUser)
8 Jun 09 12:23
OK, you can actually try this: when you update the driver, try pointing to the following 2 folders:

c:\windows\inf

or

c:\windows\system

I have seen this work on several occasions.

And I do apologize that I keep bringing this up, I know you already responded to this several times, but I just have to ask - when you say "generic drivers don't work with this kind od Verabatim USB retractable drive", how do you know?

Have you actually tried any of the links above? Or this information comes from Verbatim support?

Please, note, that you were offered several links to different type of drivers. The one from "Tommy" is really a generic driver that works with multiple devices. The one from me is not really a driver, it is a set of system files that enables OS-level support for USB under Win98, more like you have under WinXP, it is not related to a specific type of device.
I would suggest to try these, as you have nothing to loose - worst case - you will be right where you are now.

Good luck.
 
bronan (TechnicalUser)
9 Jun 09 9:19
Already tested yours http://www.technical-assistance.co.uk/kb/usbmsd98.php for Win 98SE and one from Tommy, they don't work for this Verbatim retractable.
What is realy funny Verbatim Techical support and assistance do not react on my post- their last advice was to unpack ZIP folder in 98 SE and then install the driver.
I don't know how the people don't understen what I posted above:
-Two CAB files remains as ZIP files and they can not be opened because they are not in Standard Microsoft CAB format (as defined in mid-1998).The " signature bytes " required by the Microsoft CAB specification are missing.
Unfortuanetelly Verbatim stuff don't like to read this and make necessary changes on drivers they send to the people who buy their products.
bronan (TechnicalUser)
12 Jul 09 8:18
@ BOKA,
Thanks so much for your assistance and efforts to help me.
The Driver I received from Verbatim Technical Support for my USB Flash dive is USB Product Driver v. 2.39r015)
After several attempts to install it on my Win 98 SE ( all times failed) at the end received this from Verbatim stuff:
"Dear customer,

Thank you for your e-mail.


We are very sorry but we do not have an another driver. The driver works perfect for all customers.
Please contact the producer of your computer or Microsoft Support direct.


Best regards
Verbatim Technical Support"

Only way to check their statement is to try  to install and test this driver on another machine with Windows 98 SE . i.e . possibility to install it.
I understood you have OS 98 SE, so please try to install this driver on your machine and let me know how it pass.
Will be grate also if you can test USB Flash drive .
       
BOKA (TechnicalUser)
24 Aug 09 0:02
If this is still an issue...

Bronan, I would try your driver, but I was not able to find it on Verbatim's site.
Can you post a link or steps to find it on their site?

Thx
 
BadBigBen (MIS)
24 Aug 09 7:11
Drivers:

http://www.verbatim.com/downloads.cfm

once DL, DO NOT unzip the EXE, just run it... Only plug in the USB device after a complete REBOOT...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

Lemon13 (MIS)
24 Aug 09 7:52
either use the .exe that BadBigBen recommended
or
locate the .inf file in the unzipped driver from verbatim, right click it and choose install (flash drive not connected)
 

M. Knorr

MCSE, MCTS, MCSA, CCNA

bronan (TechnicalUser)
1 Sep 09 9:03
@BOKA
For this driver you need to contact Verbatim Tech. Support and ask for driver v. 2.39r015.
To contact Verbatim you can use link posted from BadBigBen

http://www.verbatim.com/downloads.cfm

File size is abt. 5 MB

@Lemon13,
There is no any "inf" file in unzipped driver from Verbatim

@BadBigBen will try what you advice and let you know the results.
Thanks for your assistance.
bronan (TechnicalUser)
1 Sep 09 10:32
@BadBigBen try what you advice, run the exe from unzipped driver file, driver was installed ( or it's part)- asked from me to reboot ,rebooted, inserted USB stick which was not recognized.
In Device Manager besides USB Mass Storage Device found yellow exclamation sign - click on it and in the Properties found
Device Status
The NETKERN.VXD device loader(s) for this device could not load device driver (Code 2.)
To fix this click Update Driver to update the device driver.
At the end reported there is no better driver.... finish
In Program Files found empty folder of this driver, so with only one remaining option- uninstalled this famous driver.
Only way to check if this driver really can be installed is
someone else try to install it .   
BadBigBen (MIS)
1 Sep 09 11:09
Bronan, thanks for the added information there, that helps in fixing the problem... it is actually not a driver error as per say, but rather a BUG in the Vmm32.VXD driver loader...

Windows 98 Driver Bug Fix
http://beemerworld.com/tips/driversbug.htm


 

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

bronan (TechnicalUser)
3 Sep 09 12:28


  Hi Ben,

These are some additional informations and questions:
-After "install" driver> reboot> insert the Verbatim USB stick, in Device Manager appear USB Mass Storage Driver with yellow sign and after click on Properties found this Driver File Details:
  Driver files

 |-Ufd.sys
 |-C:\Windows\SYSTEM\VMM32.VXD [netkern.vxd]
 |-C:\Windows\SYSTEM32\Drivers\Ufd.sys

 Provider: File not installed

 File version: File not installed

 -What means this "Ufd.sys"- somewhere found that Windows 98SE SP1a, should be installed on the PC- I haven't this CD.
-Regarding extarction , does all files has to be extracted, or only that one with "netkern"
- I forgot how to extract and install files from Windows 98SE installation CD and wher are CAB files.
This became to much complicated issue - I am very sorry.  
BadBigBen (MIS)
3 Sep 09 18:25
Bronan,

have a read:

HOW TO: Extract Original Compressed Windows Files
http://support.microsoft.com/kb/129605

Now I haven't used Win98SE in ages, so pardon my skills in that area...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

bronan (TechnicalUser)
4 Sep 09 10:29
Ben,
Extracted files netkern.vxd according instructions from your previous post, but driver for Verbatim can not be installed.
No changes.
BadBigBen (MIS)
4 Sep 09 10:59
is the Win98SE all up to date?

if not consider updating the OS first, then going at it again...

in case it is not, here are all the updates in one package:

UNOFFICIAL Windows98 Second Edition Service Pack 2.1a (Freeware)
http://exuberant.ms11.net/98sesp.html

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

bronan (TechnicalUser)
6 Sep 09 9:46

  Hi Ben,

Installed  Windows98 Second Edition Service Pack 2.1a, then  driver v. 2.39r015.
Reboot, inserted Verbatim USB stick and this time hardware was recognized, driver data base was created, blue light on Verbatim USB stick start lightening and I received a message :
"Windows is installing the software for your new hardware", but before that immediately after inserting Verbatim USB stick , received "New Hardware found
1394/USB Disk."
I was sure this time problem was solved  , but on my big surprise  besides of  message" Windows is installing the software for your new hardware" , nothing happened, system froze and if I try to change anything- BSOD appears " A fatal exception OE has occurred at 0028: FF13F22E in VXD USBSTOR (01).....
Does this means that this driver is wrong or not proper for my USB stick, or......
As the people from Verbatim confirms that this driver is right one and problem is my Win 98SE, remains only one thing to do- to test this driver from some of colleges still using 98SE.
 
BadBigBen (MIS)
6 Sep 09 13:19
bronan, from all the research I have done on that, it sounds like an IRQ problem, where the IRQ is either taken up by another device (shared) or it is not getting an IRQ at all...

also it could be that the BIOS may not be configured correctly, e.g. USB ports may be activated but LEGACY SUPPORT may not be...

or you may need to update the CHIPSET drivers for your particular mainboard, or reinstall them after the update it would be recommended...

here are is a troubleshoot link I dug up...

USB Troubleshooter
http://www.usbman.com/Troubleshooter General.htm
 

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

bronan (TechnicalUser)
8 Sep 09 7:09
Ben, how come Mass Storage Device 2.0 works perfect for other brands USB sticks like Apacer, LG and Transcend ( Jet Flash)- only for Verbatim we have problems.
If the BIOS is not  configured correctly, then other USB devices will not work.
Regarding IRQ problems, this can not be verified in actual stage as after insertion of USB stick, system get frozen, so any other kind of further investigation is impossible.
Re my mainboard, I have last update installed.
With my full respect for Verbatim, I have serious doubts for this particular driver.
USB Troubleshooter
http://www.usbman.com/Troubleshooter General.htm link is dead.
BadBigBen (MIS)
8 Sep 09 8:12
Bronan, I can't tell you more than what I have found, unfortunately (or maybe fortunate) I do not have a Verbatim USB stick to try my luck with in installing it on a W98 install...

as to the LINK, try to COPY and PASTE it into the URL (address bar) of your browser, the FORUM software chopped it up a bit, thus it is not working...

or CLICK on HERE!!!

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

bronan (TechnicalUser)
9 Sep 09 8:08
Ben, thank you very much for assistance and help m'8 and also for very useful link from your previous post.
Will make some experiments ( in Safe Mode) just to see if patches dloaded from the LINK will help to fix this puzzle called Verbatim USB 2.0 Device.
 
bronan (TechnicalUser)
9 Sep 09 11:08
Ben,
Try with patches , no joy.
I am receiving "New Hardware found
1394/USB Disk."
What this means- seems this is not Driver for Verbatim v.47332
,  4GB (blue).
I can not believe the people from Verbatim sent me wrong driver.
As I mention in my preivious posts , they sent me
USB Product Driver v. 2.39r015.
Now I have "New Hardware found
1394/USB Disk.", but this to my opinion is not corresponding with USB stick.
By mistake I asked them to send me the driver for v. 47331 - not for 47332 ,( but I mention my stick has 4.0 GB capacity)
I don't believe that there are two different drivers just for different USB stick capacities- 2.0 or 4.0 GB.
Any how I must admit I am defeated.
BadBigBen (MIS)
10 Sep 09 5:15
Bronan,

"New Hardware found 1394/USB Disk." is W98's way of saying that it recognized a USB device...

and I too, do not believe that there are two different drivers for different capacities, but rather different types, e.g. flash or HDD...

like I said, unfortunately I do not have a Verbatim USB device to test with... and am sorry to hear that it defeated our concerted effort to get it to work...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

kjv1611 (TechnicalUser)
23 Sep 09 9:40
bronan,

If one USB flash drive is giving this much trouble, it's just not worth it.  Smash it, toss it, eat it (well, no, don't eat it), and just consider this a learning experience. wink

If you want a replacement, they are pretty cheap.  Especially considering how long you've tried to fix this one.
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&;N=2010170522&bop=And&ActiveSearchResult=True&Order=RATING

Sometimes, things just die, especially electronic things. wink

In that above link, the Patriot XPorter line of drives take at least the top 2 spots.  I can say from experience, they are very nice USB drives.  The best of them is the 64GB Xporter Magnum, but you can't currently find it (I don't think) for under $100.  If you need one, and don't need a huge amount of storage, then the smaller ones are great. smile

What I personally look for in a USB thumb drive is one that is a major brand (it's not worth messing with generics), and one that has decent read/write speeds.  In my opinion, the write speeds are most important, b/c it's very common for a drive to have pretty good or very good read speeds, but horrible writes speeds.  The Xporter line from Patriot have good speeds, both directions (not at same time - that's a USB flash drive limitation).

And that said, if you have very large files, I'd just go with an external hard drive anyway.  I consider it a lesson learned.  I transfer several RAW .WAV PCM audio files each week between computers.  I can have as much as 4GB at once to transfer at any given time.  I was using a USB flash drive - even Xporter series, and that was better than the last one.  It took me usually at least 5 to 10 minutes for that transfer.

Now I use an eSata external hard drive, and the same exact transfer never takes more than one minute.  I IS HAPPY!

--

"If to err is human, then I must be some kind of human!" -Me

bronan (TechnicalUser)
24 Sep 09 6:55

  @ kjv1611,
This question is no matter of money or something similar.
Verbatim is big and respectable producer and if they declare for some of their products is compatible with certain OS, then this should be true.
I understood this as one personal challenge, primarily to check my Win 98SE as the people from Verbatim Tech. Support stated that the reason why USB stick is not recognized my faulty Windows 98SE.
I can not guarantee 100% for my PC. But if USB storage devices from other producers are recognize and working without any kind of problem, then the cause is somewhere else why this one no.
 
kjv1611 (TechnicalUser)
24 Sep 09 7:48
Have you tried this same USB flash drive on any other computers?  Or at least with other Operating Systems?

Really, my point is this:  When those things are so stinking cheap these days, if you're a business, you're wasting your time investigating something that's worth $15 new out of the box, if you're spending more than an hour on it.  Regardless of all the details, if it were me, chunk it or destroy it, move on.

Think of it this way: If they can send that thing through the whole manufacturing process, and have some sort of robots/machines doing some of the work, some people doing some work, and then there was the initial design, etc.... and they sell it for $10 or $20... why in the world would you also even expect them to "stand by" that one product more than they already have?

We don't live in a perfect world - things mess up, go wrong, and break.  And if that something is worth practically nothing, why worry about it.  The worry/stress you cause yourself will cost you more in medicine/doctor visits due to stress than it would cost to replace it 10 times.

Just trying to keep things in perspective. wink

--

"If to err is human, then I must be some kind of human!" -Me

sggaunt (Programmer)
24 Sep 09 8:43
Not to mention that you are using an operating system that is about to be superseded for the 5th time!!!  

Steve: N.M.N.F.
If something is popular, it must be wrong: Mark Twain

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close