INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!

Talk With Other Members
Be Notified Of Responses
To Your Posts
Keyword Search
One-Click Access To Your
Favorite Forums
Automated Signatures
On Your Posts
Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

LINK TO THIS FORUM!

Tek-Tips LinkedIn^® Group

Join our
LinkedIn^® Group!

Hook up with past and present colleagues and classmates quickly.

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site

(Download This Button Today!)

Feedback

"...Praise should be given to the Forum managers or the Tipmasters - they are what make it work - give them extra recognition!!! They are timely (prompt - unlike ACTUAL support sites) and on the ball!!!..."

More...

Geography

Where in the world do Tek-Tips members come from?

Click Here To Find Out!

Tek-Tips Shirts!

Get your
Tek-Tips Forums
SWAG here!

Home > Forums > Enterprise Applications > ERP and CRM Solution Vendors > Remedy Corporation: Action Request System Forum

Creating Remedy Ticket with ARAPI.NET

Read More Threads Like This One

sh250080 (Programmer)

21 May 09 10:26

Hello Im pulling a information for a clients down machine report. We're wanting to create a remedy ticket for each device down so itll be easier to track them, update the report and put it in a format our customer understands. I have the AR API 7.1 for .NET and Im wondering how I would start going about this? Like in a few examples Ive seen it it shows fieldlist(field#(im guessing?)) = "myvalue". Is fieldnumber legit for this cause? If so how do I get the field numbers I need? Would our Remedy Admin know this or is it possible to use Fieldname? Like 'fieldlist(Vendor) = "vendorname"' or something?

Im trying to be as clear as possible, Ive never developed anything for remedy so this is still new to me as far as development for it. If need anymore information of need it to be more clear let me know and I'll try my best.

Thanks.

- Seth

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Back To Forum

Back To Remedy Corporation: Action Request System