Smart questions
Smart answers
Smart people
Join Tek-Tips Forums

Member Login

Remember Me
Forgot Password?
Join Us!

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

Join Tek-Tips
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.
Jobs from Indeed

Link To This Forum!

Partner Button
Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.
Just copy and paste the
code below into your site.

Outlook Web Access - Redirect Rule Not Working

jt463 (IS/IT--Management) (OP)
26 Jan 09 19:37
I have followed the steps to create a rule that will redirect emails sent "with my name in the To or CC box".  I have sent several emails with my name in the To box and have it set to redirect to another one of my accounts on a different domain.  It has been a couple hours and no redirected emails have come through.

Does the redirecting just take forever, or is there perhaps something I am missing?

The steps I took:

1. Create new rule for incoming messages
2. Where my name is in the To or CC box
3. Forward or Redirect to a person or distribution list (selected "Redirect" and entered my email in the "To" box when I opened the "person or distribution list" window
4. Clicked 'save'
5. Closed out of OWA and sent email from Outlook.  Also tried sending email from OWA after logging back in.

Thanks in advance.
noveyron (TechnicalUser)
27 Jan 09 5:08
You need to create a mail enabled contact ( <<- I forget the exact terminology) in ADUC and forward to that.
jt463 (IS/IT--Management) (OP)
27 Jan 09 18:07
Thanks noveyron - how do you go about setting that up?  Is it a particular domain?  I have an sbcglobal account as well as a regular account built from my own domain.
jt463 (IS/IT--Management) (OP)
27 Jan 09 18:14
I think I happened upon the explanation.  I believe I have to have an account of this type established on our Exchange Server...unfortunately, not an option for us at this time.

noveyron (TechnicalUser)
27 Jan 09 18:17
Do you have administrative access to your domain controller?

Either you or your network admin need to open up "Active Directory Users and Computers" (ADUC) on the domain controller, and create a contact that has the smtp address that you want to forward your mail to.

Once that is done, recreate your rule, and select the above contact (rather than typing your address in manually) as the person that you forward to.

This probably explains it a little bit better than I do:

Do Items 1-8 ref my 1st paragraph, then either follow 9-12, or do it as per my paragraph 2

noveyron (TechnicalUser)
27 Jan 09 18:19
"I think I happened upon the explanation.  I believe I have to have an account of this type established on our Exchange Server...unfortunately, not an option for us at this time.

Not quite, you need to create a Contact rather than a User, see the link in my previous post - Are you able to create a contact?
jt463 (IS/IT--Management) (OP)
27 Jan 09 18:42
Thanks noveyron.  I don't have admin access to Exchange. I do have people in the office who have elevated level access to Outlook.  I can create contacts, but I don't believe I have access to the Active Directory Users and Computers.
noveyron (TechnicalUser)
27 Jan 09 18:47
Oh. The contact needs to be created in ADUC rather than your Outlook unfortunately.

Can you ask your IT guy to create the contact for you, it is a pretty standard request.
jt463 (IS/IT--Management) (OP)
27 Jan 09 19:48
Thanks noveyron.  I will pursue that.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Back To Forum

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close