Presently incoming calls route to ext 100 then if not answered route to ext 103 voice mail box. I need to add the capability on voice mail box 103 that allows the caller to either leave a message or press a digit that routes to an external number (answering service).
I have done this on other systems, but I am not sure how to do this on the NBX-100. Any help is appreciated.
Thank you, mrobell
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