Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.


Jobs from Indeed

Link To This Forum!

Partner Button
Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.
Just copy and paste the
code below into your site.

Needing help resetting a used summit 24 switch to factory defaults

Needing help resetting a used summit 24 switch to factory defaults


I was given a Extreme Networks Summit 24 switch from a customer and I need to reset it to factory defaults since no-one knows the username and password to get into it. The problem that I am having is, when I try to do a serial connection it doesn't do anything. It has been soooo long since I have even used a serial connection, that I may be doing it wrong. I am using Windows Xp com 1 setting the com to baud 9600, data 8, stop 1, parity none, flow xon/xoff. when I connect, it just sits there but it does say it is connected. Now, I know that the switch come out of a major factory "Eastman Chemical Company". I also know that their security on all of their systems are very locked down. I have tried doing telnet to it and it comes up with the login, but still no username or password that I have tried works.

RE: Needing help resetting a used summit 24 switch to factory defaults

There may be a hard-reset button on that model. Small pin-hole opening.
The default username is "admin" with no password, try that first.

RE: Needing help resetting a used summit 24 switch to factory defaults

I have tried it. Holding it for 30 seconds, and still nothing. Is there a different timing or proceedure on the reset button?

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!


Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close