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Video Quality

Video Quality

(OP)
Hi all,

Just looking for some advice/assistance with IP VC between 2 of our sites: London - Hong Kong

The connection works, audio quality is good between both sites however the video image on the HK is experiencing a jitter(latency of packets), image refreshing frequently + motion blurred.
On the London side the image received is quite acceptable with the occassional refresh.
This connecting at 512K, Polycom 512 Viewstations on both(both running latest firmware), the connection to HK is a Critix LAN connection and my network guy tells me that QOS cannot be applied for this reason.
Anyone got any suggestions on how to improve the latency/image quality.

Many thanks

Mack
 

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