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funky29280 (IS/IT--Management)
27 Jun 08 12:46
Hi,
I am working with a small Call Center in India and we have 100 agents. We have a Windows 2003 Enterprise Edition DC Server and Windows XP SP2 as client machine for the agents.
We are using Always on Broadband connection, I have configured a RRS on Windows 2003 Server Standard Edition from where I have routed the Internet Connection to all the client Machines.
I have created an OU for the agents on DC. There are 3 OU on DC 1. for Calling Agents, 2. Managment Person & 3. for Tech Support.
Now I want to block some certain websites for Calling Agents so that we can save our Banwidth & can use in some other operation.
Is there anyway to do so only for that OU.
I have tried through OU properties and then from Gruop Policy Tab but I can not enable the content setting for all the users of that OU from DC Server.

Please help me

Regards,
Sid

cajuntank (IS/IT--Management)
30 Jun 08 11:01
You will need some form of proxy/filtering appliance. These appliances can be linked to AD so that users,members of a group, or OU(check the appliance documentation) will be associated with a policy you setup to allow or disallow whatever. So as an example, you could have a shipping group and members of that group would only be allowed to browse websites from UPS, FEDEX, USPS, DHL, etc...

Check out the "Proxy Server Discussion" group here at Tek-Tips and if you have a firewall appliance already like from Sonicwall, Watchguard, IBM, etc... they might have something already built in or available as an add on module to purchase.

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