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Home > Forums > MIS/IT > Security Solutions > Symantec: Norton AntiVirus Forum

NAV 2008: out of date virus defs out of date and live update fails.

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McMahonShaun (TechnicalUser)

2 Apr 08 6:14

Hi,

This is similar to a below post but bear with me on this.

I've installed Norton Antivirus 2008 and now every time i log on to my PC it shows a message box saying that my virus definitions are out of date and the protection center icon has a red cross constantly on it.

When you open the protection center it shows my protection updates as "at risk". I click "at risk" and select fix where upon it runs live update. It checks for any updates and after 30 seconds live update fails and tells me to run it later.

This has been going on for weeks now and i've not had a single update. Can anyone advise on what i need to do?

Regards

Shaun McMahon

McMahonShaun (TechnicalUser)

2 Apr 08 12:06

Sorry but we think that we've found the cause of this. We've recently changed ISP's and it looks as though the proxy is stopping all Norton 2008 products from Live updating. All the other Norton products are working fine, 2006, 2007 etc.

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