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Home > Forums > Desktop Software > PC Operating Systems > Microsoft: Windows Vista Forum

 Page_fault_in_nonpaged_area

thread1583-1449572
3dColor (Programmer)
10 Feb 08 11:22
I walk in to my office to see this blue screen stop message:

Quote:

"Page_fault_in_nonpaged_area"

I did some reading on this error and it sounded like a memory issue. So I started to play with the RAM.

I disconnected everything connected to the computer.

I have two sticks of 1G RAM. When I have the first one in by itself I get a Stop Error on a blue screen that reads

Quote:

"Memory_Management".

When I have the second 1G RAM stick in by itself I get the

Quote:

"Driver_irql_not_less_than_equal" 0x0000007E.

Both sticks in together I get:

Quote:

"Page_fault_in_nonpaged_area".

I was able to get in to safe mode after many reboots.

I tried to do a vista memory test, but every time I tried it would run it I would not get an report back because it would never reboot correctly.

While in safe mode I tried a System Restore, but when it rebooted it got hung up on the vista loading screen.

I tried starting vista in debug mode but i got the blue screen and it gets hung before it gets to safe mode.

I am pretty sure it is a memory issue. I am able to view the event log files just before and after I got the blue screen error and the first event log error says

Quote:

"The hardware has reported an uncorrectable memory error".
I can share the event log files if anyone wants to take a look.

I was able to in safe mode (from installation CD) look at the "System Info" and I saw "OK"'s next to all the memory and devices.

Clue: Also about 24 hours before this all happened I got a "SuperFetch" alert.

When in safe mode the computer is very unstable, if you try to do anything too quickly or too taxing it - it reboots. Sometimes I got only seconds before it reboots again.
 
I was able to run a Startup Repair and it fixed one item:

Quote:

"System volume on disc is corrupt - Repair action: file system repair (chkdsk) Result: completed successfully."

It then rebooted then I got a message that fonts/hattan.ttf was corrupt and unreadable. I then got a "recovered from unexpected" error window with a bunch of details in it.

I was able to run a CHKDSK and it seemed to say it fixed a few items, however when I tried to run a defrag it tells me that "the volume is marked as dirty run CHKDSK" so I try running CHKDSK but it still doesn't fix the issue.

With 1G (one stick) of RAM in the machine and many more reboots I was able to boot noramlly (no safe) mode and the computer seems a bit more stable but when I look at the logs I am getting the following:

Quote:

"The file system structure in the disc is corrupt and unstable. Please check the chkdsk utility on c".
But chkdsk is not helping me.

My email on Thunderbird is not opening normally or in Thunderbird's own safe mode. I am guessing those Thunderbird files are not stable.

Is my hard drive toast?

 
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3dColor (Programmer)
10 Feb 08 11:48
I forgot to add system info so you can see more about my computer setup:

Quote:


Item    Value    
OS Name    Microsoft® Windows Vista™ Home Premium    
Version    6.0.6000 Build 6000    
Other OS Description     Not Available    
OS Manufacturer    Microsoft Corporation    
System Name    DUO    
System Manufacturer    System manufacturer    
System Model    System Product Name    
System Type    X86-based PC    
Processor    Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz, 2399 Mhz, 2 Core(s), 2 Logical Processor(s)    
BIOS Version/Date    Phoenix Technologies, LTD ASUS P5N-E SLI ACPI BIOS Revision 0202, 11/22/2006    
SMBIOS Version    2.4    
Windows Directory    C:\Windows    
System Directory    C:\Windows\system32    
Boot Device    \Device\HarddiskVolume1    
Locale    United States    
Hardware Abstraction Layer    Version = "6.0.6000.16386"    
User Name    DUO\User    
Time Zone    Mountain Standard Time    
Total Physical Memory    1,021.94 MB    
Available Physical Memory    375.17 MB    
Total Virtual Memory    2.24 GB    
Available Virtual Memory    1.25 GB    
Page File Space    1.29 GB    
Page File    C:\pagefile.sys    

[Memory]

Resource    Device    Status    
0xA0000-0xBFFFF    PCI bus    OK    
0xA0000-0xBFFFF    PCI standard PCI-to-PCI bridge    OK    
0xA0000-0xBFFFF    NVIDIA GeForce 7300 GT     OK    
0xC0000-0xDFFFF    PCI bus    OK    
0x3FF00000-0xFEBFFFFF    PCI bus    OK    
0xFA000000-0xFCFFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFA000000-0xFCFFFFFF    NVIDIA GeForce 7300 GT     OK    
0xE0000000-0xEFFFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xE0000000-0xEFFFFFFF    NVIDIA GeForce 7300 GT     OK    
0xFB000000-0xFBFFFFFF    NVIDIA GeForce 7300 GT     OK    
0xFDF00000-0xFDFFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFDE00000-0xFDEFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFDD00000-0xFDDFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFDC00000-0xFDCFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFD900000-0xFD9FFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFD800000-0xFD8FFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFD9FE000-0xFD9FFFFF    Standard AHCI 1.0 Serial ATA Controller    OK    
0xFE02F000-0xFE02FFFF    Standard OpenHCD USB Host Controller    OK    
0xFE02E000-0xFE02E0FF    Standard Enhanced PCI to USB Host Controller    OK    
0xFE02D000-0xFE02DFFF    NVIDIA nForce Serial ATA Controller    OK    
0xFE02C000-0xFE02CFFF    NVIDIA nForce Serial ATA Controller    OK    
0xFDB00000-0xFDBFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFDA00000-0xFDAFFFFF    PCI standard PCI-to-PCI bridge    OK    
0xFDBF0000-0xFDBF7FFF    Gigabyte GN-WP01GS PCI WLAN Card(Turbo)    OK    
0xFDBFF000-0xFDBFF7FF    VIA OHCI Compliant IEEE 1394 Host Controller    OK    
0xFE024000-0xFE027FFF    High Definition Audio Controller    OK    
0xFE02B000-0xFE02BFFF    NVIDIA nForce Networking Controller    OK    
0xFEFF0000-0xFEFF03FF    High precision event timer    OK    
0xFEFF0000-0xFEFF03FF    System board    OK    
0xFEFF0000-0xFEFF03FF    System board    OK    
0xF0000000-0xF1FFFFFF    Motherboard resources    OK    
0xD6000-0xD7FFF    System board    OK    
0xF0000-0xF7FFF    System board    OK    
0xF8000-0xFBFFF    System board    OK    
0xFC000-0xFFFFF    System board    OK    
0x3FEF0000-0x3FEFFFFF    System board    OK    
0xFFFF0000-0xFFFFFFFF    System board    OK    
0x0000-0x9FFFF    System board    OK    
0x100000-0x3FEEFFFF    System board    OK    
0xFEC00000-0xFEC00FFF    System board    OK    
0xFEE00000-0xFEE00FFF    System board    OK
linney (TechnicalUser)
10 Feb 08 13:46
PAGE_FAULT_IN_NONPAGED_AREA (Windows 2000 Error and Event Messages Help)
http://msdn.microsoft.com/library/en-us/w2kmsgs/6093.asp?frame=true

I hope it is not a Motherboard problem.

Have you tried setting the Bios to Safe Defaults, or even checking for any updated Bios?

To check your RAM more thoroughly try these.

http://www.memtest86.com/
http://www.simmtester.com/PAGE/products/doc/docinfo.asp

To check your Hard Drive further than ChkDsk can.

The drive manufacturer will have free diagnostic bootable software to check your drive for problems.

Run the System File Checker program from a command prompt by typing.....Sfc /Scannow in it and have your Vista DVD handy.

If they don't work you could try repairing windows itself by running it over itself.  You will lose all your windows updates but your files will be untouched.  Links in this article (look at the Upgrade options where in your case you would upgrade your Vista to itself and thereby perform a repair).

Windows Help and How-to
http://windowshelp.microsoft.com/Windows/en-US/maintenance.mspx



Check what Repair or Recovery options are included with your actual machine if you were not given a retail DVD but have a Recovery type DVD.

http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx#EX
3dColor (Programmer)
10 Feb 08 16:09
Linney,

Thanks for all the advice.

Regarding the first link above, I tried running "Chkdsk /f /r" but it won't run because it says:

Quote:

Windows can't check the disk while it's in use

I took a look all around the BIOS and I could not locate Safe Defaults or disabling memory caching. Updating the BIOS scares me, I think I will wait on the manufacturer to help me on that one.

I did try this on F: drive (partition) and it worked fine, just doesn't work on C:.

Another thing I forgot to mention is when I was in changing around the RAM sticks I noticed that one of my video card's fan stop working. I am thinking that the video card got hot over time and the RAM on board that card could have failed which in turn created this whole issue. (I took the card out)

I tried running the Sfc /Scannow 3 times, each time it got to 8% and then the dos window closed. Not sure if that is normal.

I had already tried your last repair or recovery suggestion before without any luck.

I will try testing the memory from the links you suggested once I am allow to download it.

So how do I fix the C: drive corrupt files if CHKDSK doesn't work for me? Is my ownly choice to rewrite over the Visit install?
linney (TechnicalUser)
11 Feb 08 15:46
Try running ChkDsk from Safe Mode, or from the Recovery Console to avoid the problem of some other piece of software you are running accessing the drive at the same time as ChkDsk.

How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307654&FR=1&PA=1&SD=HSCH

If you have overheating problems then this might explain your machine's behavior, I'd fix those before running anything else as a matter of priority.
linney (TechnicalUser)
11 Feb 08 16:04
Whoops, I forgot this is a Vista question, while using the Recovery Console is a possibility if you have an XP or 2000 CD, it is probably a better option to use the Startup Repair provided by Vista itself.  It will automatically check your drive for errors or you can run ChkDsk from the Command prompt in the recovery and repair options.

http://windowshelp.microsoft.com/Windows/en-US/Help/5c59f8c1-b0d1-4f1a-af55-74f3922f3f351033.mspx#EX
3dColor (Programmer)
11 Feb 08 16:34
Please got to this thread now:
http://www.tek-tips.com/viewthread.cfm?qid=1449624&page=1

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