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Magillicuddy (IS/IT--Management) (OP)
17 Jan 08 16:56
I am trying to park a call using call park on my phone and be able to pick up the call on another floor in the phone room.

I have COS on both phones enabling console permissions, and on both phones I added a call park and call pickup button  

I have it set up in FAC as *3 call park and * 4 call pickup

so I am dialing into the 1st station and answer the call, I hit the call park button and get a dial tone at which time I enter the station I want to park the call on.

I go to the 2nd station and pick up the hanset and puch call pick up and get wave off tone.

Am I doing this incorrectly or am i missing a step. ?

thank you
jordy5535 (TechnicalUser)
17 Jan 08 17:36
You need to use the "answer-back" code followed by the extension number where the call was parked, rather than call pickup.
Magillicuddy (IS/IT--Management) (OP)
18 Jan 08 13:54
is there a button you can use for the ans back such as the call pickup.
phoneguy55 (Programmer)
21 Jan 08 7:38
Program it in your abb sys.
Magillicuddy (IS/IT--Management) (OP)
22 Jan 08 13:53
ah thank you

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