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Network Error - Failed to communicate with IP Office?

paulos2002 (TechnicalUser)
8 Jan 08 15:44
I am using ISDN dial in to configure IP Office in the field.
I have been getting the message Network Error - Failed to communicate with IP Office. Some of the older installations not done by myself are set to DHCP disable and not Dial in as I prefer. What are the ideal settings for my windows dial in TCP/IP properties? The static ones I have set to 192.168.99.2 and no DNS. I am asuming that these settings are causing the network error with the IPO? Any help would be appreciated.

Paul
Bas1234 (TechnicalUser)
8 Jan 08 15:53
Give your Dailin account a static ip adress like 192.168.43.2
Try again with the manager, your ipo will be 192.168.43.1 (Lan2)

Greetzz....Bas

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

paulos2002 (TechnicalUser)
8 Jan 08 16:53
Cheers Bas but unless my dial in windows is set to 192.168.99.? I cannot even see the IPO in the IP Office select screen.
tlpeter (Programmer)
9 Jan 08 0:48
Can you ping it when the dial up connection is made ?
If yes then it is a firewall issue
I had the same error lately when i was at location

ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

Bas1234 (TechnicalUser)
9 Jan 08 2:28
Give your Dailin account a static ip adress like 192.168.43.2

I mean your Dial in connection on your PC/Laptop.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

paulos2002 (TechnicalUser)
9 Jan 08 3:43
No I Can't ping it from my laptop, although when I try to open a config, I can see the IPO on the IPO select screen.
I get the error when I put the User/Password details in and it tries to grab the config

IPGuru (TechnicalUser)
9 Jan 08 3:45
The dial in account needs to be 192.168.99.x unless you have changed the routes in the destination IPO.

Certain Versions of IPO were prone to locking up thier TFTP service - V2.1.15 especialy

this may be your problem

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