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Home > Forums > Enterprise Applications > ERP and CRM Solution Vendors > SBT solutions Forum

Logo does not print once Photoshop is installed

Read More Threads Like This One

alexandershahgholi (TechnicalUser)

12 Nov 07 15:23

I just installed photoshop cs3 and ever since our logo does not print on any SBT form. SBT is installed on our server and other PC's that don't have the photoshop continue to work properly. When I use system restore and go back to when photoshop was not installed the logo prints!
Any suggestions on how to fix this?

BrianoNur (Programmer)

12 Nov 07 23:21

It has happend to me before with others graphics programs. Try re-inserting the image in the form.

alexandershahgholi (TechnicalUser)

13 Nov 07 9:44

I re-inserted the original logo and still can't get it to print right (local and network printer). All I get is a grey box where the logo should be.
All other workstations print the logo just fine.

landisa (IS/IT--Management)

30 Dec 07 18:37

I had the same problem but could not isolate it to Photoshop.

Interestingly my logo just started showing up (just today infact) and I am not clear why. I was somewhat suspect that I had a personalized config.fp file causing this problem or perhaps something was different in my temp setting on my main computer.

You might try "uninstalling" the SBT client and reinstalling.

Wish I were more help.

pmaeperez (IS/IT--Management)

15 Jan 08 10:09

I have SBT 3.2i en Win98,XP,2000,NT4.0 and terminal server . I don't see that.
My reports are in Matrix printer, laser and PDF.

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