INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Log In

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips Forums!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

Posting Guidelines

Promoting, selling, recruiting, coursework and thesis posting is forbidden.

Jobs

Unusual Print Error

Unusual Print Error

(OP)
Hello, I am recieving an unusual print error, I have tried to search the net for some information on the error but have not had any luck. The error is:

The instruction at "0x013421f5" referenced memory at "0x013421f5". The memory could not be "read". Click on okay to terminate the program.

Anyone run into anything like this before? Thank you.

RE: Unusual Print Error

Well, it is a memory error! Could be firmware.
What printer?  It does not matter, really. Pull the memory chip[s} and start unit. Add chips untill you get the error again. Is this from a specific app?

"Impatience will reward you with dissatisfaction" RMS Cosmics'97

RE: Unusual Print Error

I don't think that this is anything to do with the printer itself.

I'm assuming that the error message is reported on the user's PC, indicating that the error is within a printer driver, or some supporting DLL perhaps.

First establish whether the driver you are using is one built-in to the Operating System (in which case a Windows forum might be a better bet), or one of the (HP?) vendor-supplied ones (in which case find out if there is a more up-to-date driver available).

RE: Unusual Print Error

Have a look into the eventlog of windows (Start-> Control Panel -> Administrative Tools -> Event viewer) for an explanation/description of the issue.
M$ has a bunch of various explanations to that issue :
http://support.microsoft.com/kb/262490
http://support.microsoft.com/kb/267858
Did you try with another driver ? Try swap from PCL to PS or the other way around.

RE: Unusual Print Error

(OP)
Thanks for info guys. The error does come on the users machine when she prints from Adobe. Only Adobe though, everything prints okay. I figure it must be an adobe issue. I have checked the "Emit passthrough PostScript when printing" in the General section of the Preferences before I posted my message and it seems to be okay although I don't think that was the correct way to solve the porblem. I was just basically trying to play darts in the dark in a hope to find something. I will keep you all updated on my progress. Thank you...

Red Flag This Post

Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

Red Flag Submitted

Thank you for helping keep Tek-Tips Forums free from inappropriate posts.
The Tek-Tips staff will check this out and take appropriate action.

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Resources

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close