I'm trying to program a "link" transfer to do an external call transfer from a CCR Tree. I currently have the CCR doing a trunk to trunk transfer but as we all know there is a drop in volume when doing this and my customer is complaining about it. I've programmed path 1 as a transfer path to transfer externally using, and I've tried all options "Line", "Route", and "Pool", but I program the off site number with a # before it. When I test the CCR Tree and press 1 the call gets dropped completely, all I hear is "one moment please" then I hear the "hook flash" and then the call is disconnected. Am I missing something, has anyone had this issue or been able to get this to work? the system is a CICS 7.1 with a Call Pilot 100 3.1.