If Windows doesn't remove Acrobat (for example, it returns an error), perform one of the following tasks:
-- Reinstall Acrobat to the same folder and then complete these steps again.
-- Manually remove Acrobat.
Removing Acrobat manually
You can remove Acrobat from the system by deleting the Acrobat folders and files, and associated folders and files, manually.
Note: Performing the following steps also removes Adobe Reader 6.0.x, if it's installed.
To remove Acrobat manually:
1. Quit Acrobat.
2. Move any documents (for example, PDF documents) you want to keep from the Acrobat 6.0 folder to another folder.
3. Enable Windows Explorer to display all file name extensions (for example, filename.ini). (By default, Windows Explorer hides filename extensions it recognizes. For instructions on how to enable Windows Explorer to display filename extensions, see the Notes section of the "Display hidden files and folders" topic in Windows Help.)
4. Restart the computer to ensure that Windows isn't using any of the files you want to delete.
5. End the AcroTray.exe process from the Windows Task Manager:
a. Press Ctrl+Alt+Delete, and then click Task Manager in the Windows Security dialog box.
b. Click the Processes tab, select AcroTray.exe, and then click End Process.
c. Click Yes in the Task Manager Warning dialog box.
d. Close Task Manager.
6. Delete Acrobat Assistant from Documents and Settings\All Users\Start Menu\Programs\Startup.
7. In Program Files\Adobe\Acrobat 6.0\Distillr, locate adistres.dll and rename it adistres.old.
8. Locate AcroDistDLL.dll and rename it AcroDistDLL.old.
9. Restart the computer.
10. Delete Acrobat 6.0 from Program Files\Adobe. If you can't delete PDF.ocx, complete the following procedure:
a. Choose Start > Run, type cmd in the Open text field of the Run dialog box, and then click OK.
b. On the first command line of the Command Prompt window, type cd [ path name to ActiveX folder ] , and then press Enter. For example,
cd "C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX"
c. At the prompt, type regsvr32 /u PDF.ocx and then press Enter. For example, the line might read:
C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX>regsvr32 /u PDF.ocx
d. Close the Command Prompt window, and then restart the computer.
e. Delete Acrobat 6.0 from Program Files\Adobe.
11. Delete Acrobat 6.0 from Program Files\Common Files\Adobe.
12. Delete Acrobat 6.0 Professional , if present, from Documents and Settings\All Users\Desktop.
13. Delete Adobe Acrobat 6.0 Professional and Acrobat Distiller 6.0 from Documents and Settings\All Users\Start Menu\Programs.
14. Delete PrintMe Internet Printing from Documents and Settings\All Users\Start Menu\Programs.
15. Delete Adobe PDF 6.0 from Documents and Settings\All Users\[ Shared Documents or Documents ].
16. Delete Distiller 6 folder from Documents and Settings\[ username ]\Application Data\Adobe\Acrobat.
17. Delete Acrobat Distiller 6 from Documents and Settings\[ username ]\Local Settings\Temp.
18. If you use eBooks, perform the following tasks:
-- Move Documents and Settings\[ username ]\Application Data\Adobe\Acrobat\6.0\eBooks to another location, and then delete Documents and Settings\[ username ]\Application Data\Adobe\Acrobat\6.0.
-- Move the contents of Documents and Settings\[ username ]\My Documents\My eBooks folder to another location, and then delete Documents and Settings\[ username ]\My Documents\My eBooks.
19. Delete the following files from Windows\system32\spool\drivers\w32x86\3 (Windows XP) or Winnt\system32\spool\drivers\w32x86\3 (Windows 2000):
ad2kgelp.ini
ad2kregp.dll
ad2kuigp.dll
adpdf6.bpd
adpdf6.ppd
ps5ui.dll
pscript.hlp
pscript.ntf
pscript5.dll
20. Delete the following files from Windows\system32\spool\drivers\w32x86 (Windows XP) or Winnt\system32\spool\drivers\w32x86\3 (Windows 2000) , if they are present:
ad2kgelp.ini
ad2kregp.dll
ad2kuigp.dll
ADPDF6.PPD
ps5ui.dll
pscript.hlp
pscript.ntf
pscript5.dll
21. Delete 6.0 from Documents and Settings\All Users\Application Data\Adobe\Acrobat.
22. Delete adobePDF.dll from Windows\system32 (Windows XP) or Winnt\system32 (Windows 2000).
23. If you use Acrobat 6.0.2, delete {AC76BA86-0000-0000-0000-6028747ADE01} from Windows\Installer (Windows XP) or Winnt\Installer (Windows 2000).
24. If Microsoft Internet Explorer is installed, delete nppdf32.dll from Program Files\Internet Explorer\PLUGINS.
25. If Netscape Navigator 7.x is installed, delete nppdf32.dll from Program Files\Netscape\Netscape\Plugins.
26. If Microsoft Office is installed, delete the following files:
-- PDFMaker.dot in the Program Files\Microsoft Office\Office [ version ]\Startup folder
-- PDFMaker.xla in the Program Files\Microsoft Office\Office [ version ]\XLStart folder
-- PDFMaker.xla in Documents and Settings\[ username ]\Application Data\Microsoft\Excel\XLSTART.
27. If Microsoft Visio is installed, delete PDFMVisio.vsl from Program Files\Microsoft Office\Visio[ version ]\1033\Startup.
