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Merlin Mail Personal Operator

Merlin Mail Personal Operator

Not sure of my Legend Version, it is at a remote site, nor do I the version of my Merlin Main.  I am positive it is a Merlin Mail.
My Question:  Can I set a personal operator from each mailbox for a caller to route out of the mailbox to an extension I set?
I don't seem to be able to find where to make that change.  I've search Tek-tips and looked at Avaya's documentation on the Merlin Mail.
Thanks for you help,
Mike Riggs

RE: Merlin Mail Personal Operator

You can set a Personal Operator on a per-mailbox basis. The user has to log into their Voice Mail. Then press 4 to change the personal operator option and follow the prompts.

Hope this helps!


RE: Merlin Mail Personal Operator

That easy, huh Jim?
Thanks for the help.

RE: Merlin Mail Personal Operator

I forgot to mention this and some other info is in the Merlin Mail User Guide, which can be downloaded from:

Finding this stuff sometimes is half the battle!


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