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Information which should be provided by ISP

Information which should be provided by ISP

(OP)
Hello,

My ISP has set up a frame relay connection to our office, but they haven't given us any documentation. I asked them for documentation and they asked me to specify what I want. Initially I need the fixed IP address, but shouldn't they give me some kind of administration information to login to the device, etc?

RE: Information which should be provided by ISP

Did they install a router?  They should have given you an IP address for WAN and LAN with DNS ip's.  You need to advise them if you are running NAT.

“Reserve your right to think, for even to think wrongly is better than not to think at all”

 CCNA,CCNP,CIPT, Network+
 Tek-TIP Member 19,650

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