Smart questions
Smart answers
Smart people
INTELLIGENT WORK FORUMS
FOR COMPUTER PROFESSIONALS

Member Login

Come Join Us!

Are you a
Computer / IT professional?
Join Tek-Tips now!
  • Talk With Other Members
  • Be Notified Of Responses
    To Your Posts
  • Keyword Search
  • One-Click Access To Your
    Favorite Forums
  • Automated Signatures
    On Your Posts
  • Best Of All, It's Free!

Join Tek-Tips
*Tek-Tips's functionality depends on members receiving e-mail. By joining you are opting in to receive e-mail.

LINK TO THIS FORUM!

Add Stickiness To Your Site By Linking To This Professionally Managed Technical Forum.
Just copy and paste the
code below into your site.

Partner With Us!

"Best Of Breed" Forums Add Stickiness To Your Site
Partner Button
(Download This Button Today!)

Feedback

"...I have answered some questions and have gotten answers for my questions. Anywhere you can do this on one page helps tremendously..."

Geography

Where in the world do Tek-Tips members come from?
AussieSean (TechnicalUser)
28 Sep 06 12:23
G'day

My sons monitor went out and a friend gave me a COMPACT 7500, Model PE1164U, it's running on a HP Pavillion 6330 PC, I can only get it to display in 16 colors, I tried Drivers.Com, and I either performed the bloody serach wrong, or something I did wrong. Can anyone help me find a site or know where I can download the correct driver & adaptor for this monitor please

    Cheers Mate
Helpful Member!  Rick998 (IS/IT--Management)
28 Sep 06 13:48
The driver for the SiS 5598 onboard video adapter in the HP Pavilion 6330 no longer seems to be available from the HP site.

However, after a bit of Googling I was able to find and download it from here: http://support.compwise.co.uk/files/morefiles/Graphics_cards/sis/5598_113_win98.zip

The support software for the 7500 monitor (i.e. the INF file and ICM colour profile) can be downloaded from the HP site here:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=384103&prodTypeId=382087&prodSeriesId=384101&;swLang=8&taskId=135&swEnvOID=20

Un-zip the video adapter driver first and install it by running 'setup.exe'.

Afterwards, run the 'sp24734.exe' monitor support installer. This will unpack some files including a 'Monitor Readme.txt' file which describes how to install the INF and ICM files.
 
Hope this helps...
AussieSean (TechnicalUser)
28 Sep 06 15:26
G'day,

Thank you Rick998 for taking the time to search those for me, I tried I couldn't find them.

The problem I face now there is no bloody unzip program on his computer, I tried to find a free one on the several sites, all I could find is a trial ware but you have to pay $29.95 up front, then they bloody well allow you to download for a trial, and if you don't like it after 30 days you get your money back. I am a disabled combat veteran on a fixed income, and I just can't afford to pay out the money to unzip one program, I hate to be this close with your help/searchinging, and now can't finish due to no unzip program. Is there such a site to get a free unzip program?

  Thanks mate

 SEan
AussieSean (TechnicalUser)
28 Sep 06 15:48
G'day,

I got the unzip program, what I should have asked mate is how do I install it, the program unzipped it into a window showed all the files in the program, but I don't know which setup/app to push to install,  I did as you said, unzipped that one program first, there is where the confusion comes in, I feel like a bloody child needing a tutor, can I trouble you or someone else willing to assist, thanks so muchj

   Thanks mate
Rick998 (IS/IT--Management)
28 Sep 06 16:12
Once the un-zip program has been installed, try right-clicking on the '5598_113_win98.zip' file and see if you get an option to 'un-zip to 5598_113_win98'.

If so then this means the file will be un-zipped to a folder called '5598_113_win98.zip'. If you don't get an option by right-clicking on the file then you may need to open it in the un-zip program and choose 'extract'.

If you let me know what un-zip program you installed then I may be able to give more accurate advice.

Once the file has been un-zipped (or extracted)you can open the newly-created folder and double-click on the 'setup.exe' file. This will start the installation of the driver for the video adapter.

The second file will un-zip automatically but you'll need to make a note of where it un-zips itself.

Hope this helps...

Rick
AussieSean (TechnicalUser)
28 Sep 06 16:17
G'day,

 I fould the setup, the COMPAQ Monitor is showing up, but I still can't get more than 16 colors, so I went to Devu=ice Manager, and this is what it says under properties:


Under General Tab: hp 7500 Color Monitor

Under Drivewr Tab:  hp 7500 color Monitor

No driver files are required or have been loaded for this device. To update drived click update driver button

I clicked on that and it takes me back to the HP 7500 folder but no new driver, sorry to trouble you so much mate.
AussieSean (TechnicalUser)
28 Sep 06 16:23
G'day,

It says winzip10
Rick998 (IS/IT--Management)
28 Sep 06 16:28
Those property details are for the monitor. Still in Device Manager, what do the property details show for the 'Display Adapter'?

It should say something like 'SiS 5598' if you've run 'Setup.exe' from the un-zipped '5598_113_win98.zip' file and re-booted.

Hope this helps...
AussieSean (TechnicalUser)
28 Sep 06 16:38
G'day,

General Tab: SiS 5597/5598
Device Type: Display Adaptor
Manufacture: SiS
Hardware Version: 104

Driver Tab: SiS 5597/5598

Driver File Details; D:\windows\system\sis597m.Drv
D:\windows\system\sis597m.vxd
D:\windows\system\vmm32.vxd {vdd.vxd}
Rick998 (IS/IT--Management)
28 Sep 06 17:01
The Display Adapter Properties show the correct filenames and the Monitor Properties show the correct monitor.

Unfortunately it still sounds like the display adapter is stuck in the default 16 colour mode... but that adapter/monitor combination should be able to display 24 bit colour up to 1024 x 768.

If you go to 'Start > Settings > Control Panel > Display', what size screen area is the screen set to? 640 x 480? 800 x 600?
AussieSean (TechnicalUser)
28 Sep 06 17:09
G'day Rick, I sure appreciate your time this is what it says:

When I restart it says There is a problem with your display settings. This adapter type is incorrect or the current settings do not work with your hardware.


This is the size;

16 Color      640 x 480


If I Tick on the "Colors" Droip Down Menu on the bottom left, if has 16 colors, 256 colors, high color 16 bit.


But if I try changing any of them when it reboots i GET A FATAL  EXCEPTION ERROR

This is so depressing
Rick998 (IS/IT--Management)
28 Sep 06 17:24
OK... this means that although the drivers for both the video adapter and monitor are correct, there's still some sort of corruption.

Have a look at http://support.microsoft.com/kb/188481/en-us, particularly the section labelled DISPLAY PROBLEMS. It will walk you though the steps suggested to correct the problem. If the steps don't work then you will need to un-install then re-install the adapter driver.
Rick998 (IS/IT--Management)
28 Sep 06 17:27
I forgot to ask... what exactly did the Fatal Exception Error say? Dis it mention amy error number or the name of the module that failed?
AussieSean (TechnicalUser)
28 Sep 06 17:52
G'day,

Fatal exception 0D has occurred at 032F:00005603
Rick998 (IS/IT--Management)
28 Sep 06 18:18
These sorts of errors are really difficult to diagnose remotely but 'Fatal exception OD' indicates the program (or driver) has been corrupted in memory. Does the error mention any specific module, e.g. GDI?

If this doesn't work then it looks like you are going to have to change to a VGA driver, then un-install the SiS driver and then re-install it. Make sure you follow the steps in  http://support.microsoft.com/kb/188481/en-us first, particularly the section labelled DISPLAY PROBLEMS.

If this doesn't resolve the issue then follow the steps in http://support.microsoft.com/kb/127139/, particularly the sections labelled 'Unable to Adjust Display Settings', 'Advanced graphics settings' and 'Verify valid driver files'.

Hope this helps...
AussieSean (TechnicalUser)
28 Sep 06 19:17
G'day,

 I know I bloody well followed all the steps, nothing seems to work. And there was not that other code you asked about in that Fault Error Message, I copied the bloody thing word for word mate. I wish there was so way other than words to express my appreciation for all the time you have been helping me with this, words don't seem enough.

 I reckon this PC is going to remain cranky, so may I ask you one more time, how would I install a VGA, and will it give better than 16 color quality?
Rick998 (IS/IT--Management)
28 Sep 06 19:47
Hmmm... I'm beginning to clutch at straws now. I haven't used 98 for years so apologies if I get anything wrong.

VGA is just a bog-standard video driver that can only use 16 colours at a resolution (screen area) of 640 x 480. It's only real use is so you can see what you are doing to remove a corrupt video driver and re-install.

If you open 'My Computer' and look at the contents of the hard disk, can you see any files in the root of C: that look like FILE0001.CHK, FILE0002.CHK, etc? If so then these damaged files are a clear indication of file corruption.

If you haven't already done so, run the 'System File Checker' (SFC.EXE).

If you have already run the 'System File Checker' (SFC.EXE) then the next step is to carry out a check of the hard disk in case there are any hardware errors. In the Start > Run dialog, enter SCANDISK and press RETURN.

Carry out a standard scan first to check whether there are any filesystem problems. If the PC passes the standard scan then run SCANDISK again but this time carry out a 'Thorough' scan. This will check the hard disk for physical damage and, if found, will mark any damaged sectors as 'not to be used'.

See http://www.computerhope.com/software/scandisk.htm#03 for more info.

It's 1am here and I'm shattered so I'm going to bed. I'll check back in tomorrow morning.

Hope this helps...
AussieSean (TechnicalUser)
29 Sep 06 0:09
G'day Rick,

It was a bloody strike out, scandisk found no errors. My neighbor gave me a monitor he had extra, it's not a brand name and I am not sure who makes it. It's says on the label on the back: Emachine Model 786N, made in 2003.

Again, thanks mate for all the hours you spent on me, I didn't realize I have been messing with this thing since (9:00 AM, now it's bed time, if you have time any info you may know about this monitor would be deeply appreciated.

  Cheers mate,

     Sean
Rick998 (IS/IT--Management)
29 Sep 06 6:32
It's good that SCANDISK didn't find any errors with the file structure or surface of your hard disk.

Sorry but it's not clear whether you have also run the System File Checker (SFC.EXE) so can you confirm yes or no? (The System File Checker is used to check that the operating system files are all present and not corrupted).

If you can confirm that SFC hasn't found and corrected any problems then we'll move on to the next step... un-installing and re-installing the SiS video adapter driver.

Sorry but I don't know anything about Emachine monitors. However, the Compaq S7500 monitor is a very good quality one so, if it was working on your friend's PC without any problems then I would stick with this one.

Hope this helps...
Rick998 (IS/IT--Management)
29 Sep 06 12:19
Sean,

I've just spotted another post from you (thread615-1274180) that indicates your Pavilion 6330 PC is running Windows ME, not 98.

If so then a Windows ME driver for the SiS5597/98 can be obtained from http://www.video-drivers.com/drivers/30/30521.htm. It's different from the Windows 98 driver so I hope you have more luck with it.

Alternatively, I've found another WinME driver at http://members.driverguide.com/driver/detail.php?driverid=86321. which may work.

See http://www.computing.net/windows95/wwwboard/forum/161722.html , especially response 13, for details about changing your display driver.

If you still get problems then you may need to track down an update for the VGA BIOS (597v113.exe)... have a look at Q6 on http://www.sis.com/support/support_faqs_5.htm as it indicates there are problems with the v113 driver and VGA BIOS under Windows 98 (so may also be a problem under Windows ME).

If so then the 597v113.exe file can be obtained from http://driver.ru/gf.php?file_id=14157&sid=848059084.

I note that others appear to have (had) the same problem... have a look at http://www.computing.net/windows95/wwwboard/forum/161722.html.

Hope this helps...
AussieSean (TechnicalUser)
1 Oct 06 17:00
G'day Rick,

Sorry I didn't respond right away mate, I had a reaction to a new medication that really hit me. Forgive me mate, I failed to mention that I found instruction for formatting that hardive witth ME on it because it had so many things missing in error messages, looks like prevuious owner removed programs without using unibstall. So I figured I have the wim 98 CD, so I formatted the harddrive then clean installed Win 98.

I ran the SFC.ESE, it found about 40 deleted/missiog or corrupted dll files, one called trunk.16.exe   trunk .32.. exe, says deleted

If I reninstalled the Win 98 on top of itself would that fix this mate?


  Cheers Mate,

        Sean
Rick998 (IS/IT--Management)
1 Oct 06 18:38
I don't know (or can find any reference to) any trunk.16.exe file in Windows 98. Do you mean twunk16.exe? If so then a Google search shows it's added by the WORM_RBOT.BAT worm.

I'm not sure whether a re-install of Win 98 on top of itself would fix the errors. I've done loads of XP repair installs but no Windows 98 repair installs.

Given the amount of time you've spent trying to repair what is obviously a damaged OS and with 40 missing/corrupted/deleted system files plus the errors you are getting with the display driver I would strongly suggest starting from scratch, i.e. FDISK, re-format then re-install of Windows 98.
AussieSean (TechnicalUser)
3 Oct 06 7:10
G'day Rick,

I have been rescued, my younger brother went ahead and bout me a new computer, this is off topic mate, but I hope you will consider helping me. On a previous thread I talked ablout My Compaq Presario that crashed, turns out it was the processor, so my young brother bought me a new Compaq, with Win XP Home, so my question is mate, how can I configure the Jumper Pins on this Western Digital Harddrive to make it a slave drive on the new computer, I am not sure if my neighbor switched them aroung when he checked to see if this harddrive  had crashed, and it hasn't, it was identified but an error because the Windows Versions on the 2 were different, but it did identify that. It's the harddrive that comtains information on my CVombat Injuries, Doctors letters reports, Government replies on and on, not to mention some 300 photos from Vietnam & Iraq I took, things you never seenn on the news. Mite you know how to configure the jumper settings to make this a slave drive.

 Cheers Mate
jesse83189 (TechnicalUser)
4 Feb 07 1:18
hey,
    My name is Jesse,i have a problem with my computer moniter. i can't even see any kind of picture. when i go to the display properties, it says that i only have 16 colors. it is really crappy. i can see solid colors fine. but when it comes to seeing different shades of colors, you might as well not even try to see what your looking at. if i want to see a light gray; it shows up as gray witha bunch of white dots in it. its like its putting colors together to try and make he right color. long story short.... how can i make it better?

             thanks for your help and support Jesse

Reply To This Thread

Posting in the Tek-Tips forums is a member-only feature.

Click Here to join Tek-Tips and talk with other members!

Close Box

Join Tek-Tips® Today!

Join your peers on the Internet's largest technical computer professional community.
It's easy to join and it's free.

Here's Why Members Love Tek-Tips Forums:

Register now while it's still free!

Already a member? Close this window and log in.

Join Us             Close