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Home > Forums > Programmers > Graphics and Publishing > Quark: QuarkXPress Forum

QuarkXPress 6.5 Crash (exception_access_violation)

Read More Threads Like This One

Mbowe (Programmer)

12 Jun 06 16:32

Hi, I do really need help. I am not very familiar with QuarkXPress, I am supposed to technically support staff using this application. Installation was OK but we always get problems, one if them is this:

QuarkXPress.exe caused an EXCEPTION_ACCESS_VIOLATION (Invalid Read) in module KERNEL32.dll at 001B:77EC83C4, MultiByteToWideChar()+1662 byte(s)<SymGetLineFromAddr failed with 487>
....

A long error.log file. Anyone encountered such a problem? I will appreciate your help.

Thanks

Technology does not drive change -- it enables change.

MarcusStringer (IS/IT--Management)

13 Jun 06 18:01

try a reinstall

Marcus
www.midlandtypesetters.com.au

Mbowe (Programmer)

14 Jun 06 10:21

Hi Marcus, I tried several times with NO success. Due to the log file, it seems that the crashing mostly occured when user do one of the following or both:

1. Test Box Change
2. Picture Box Change

Thanks.

MarcusStringer (IS/IT--Management)

14 Jun 06 16:40

That's a known error.

If you do something with a box then quickly save it will crash.

If you do a find and replace on style sheets it will crash.

They won't fix it, because 7 has just being released

Marcus
www.midlandtypesetters.com.au

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